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Articles and features 02/05/2019

Tips for Foundation Dentists on writing a good CV

Tips for Foundation Dentists on writing a good CV

Time to read article: 3 mins
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If you are applying for a new job or even thinking about it, having your CV in order and up to date is a good start. Here we give you some tips on how to write a CV to get you an interview for that perfect job

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Webinar 28/03/2019

Webinar: Stepping up: Going from foundation dentist to associate

Webinar: Stepping up: Going from foundation dentist to associate

Time to read article: 1 mins
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It can be daunting making the transition from foundation dentist to associate. Take on the next stage of your career with confidence. Join dentolegal consultants George Wright and David Hartoch as we look into some of the common challenges young dentists have to deal with, and the best ways to tackle them.

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Webinar 11/01/2019

Webinar: Consent - Does yes really mean yes

Webinar: Consent - Does yes really mean yes

Time to read article: 1 mins
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When it comes to obtaining valid consent, there are many key issues to consider for each patient, every time they require treatment. Join Dentolegal Consultant, Helen Kaney as she investigates when ‘yes’ really means ‘yes’ and examines the key aspects of obtaining valid consent. Date: Tuesday 5 March 2019 Time: 13:00 - 14:00

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

Time to read article: 1 mins
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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering consent & shared decision making

Mastering consent & shared decision making

Time to read article: 1 mins
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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

Time to read article: 1 mins
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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Dental records for general dental practitioners

Dental records for general dental practitioners

Time to read article: 1 mins
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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 01/07/2018

Mastering difficult interactions

Mastering difficult interactions

Time to read article: 1 mins
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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

Time to read article: 1 mins
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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Webinar 01/06/2018

Webinar: Key rules for valid consent

Webinar: Key rules for valid consent

Time to read article: 1 mins
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Join dentolegal adviser Dr Len D’Cruz as he discusses the complexities and best practice around obtaining consent from patients.

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Advice booklet 22/08/2017

NHS Concerns, Complaints and Redress Arrangements

NHS Concerns, Complaints and Redress Arrangements

Time to read article: 1 mins
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Since 1 April 2011 The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 have applied to NHS treatment provided in Wales.

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Event 22/08/2017

Scottish Dental Show

Scottish Dental Show

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We'll be at the Scottish Dental Show at Braehead Arena, Glasgow, on Friday 19 and Saturday 20 May 2017.

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Articles and features 22/08/2017

Record Keeping in England

Record Keeping in England

Time to read article: 6 mins
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Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice.

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Articles and features 22/08/2017

What to expect when the CQC inspect

What to expect when the CQC inspect

Time to read article: 1 mins
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The Care Quality Commission (CQC) has stated that it intends to inspect approximately 10% of dental providers and that it will not apply ratings following inspections.

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Articles and features 22/08/2017

Support with CQC - Fundamental standards

Support with CQC - Fundamental standards

Time to read article: 3 mins
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Receiving and acting on complaints: a summary of complaints, responses, correspondence and other relevant information identified must be provided to CQC within 28 days of a request.

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Articles and features 22/08/2017

Support with CQC - Duty of candour

Support with CQC - Duty of candour

Time to read article: 2 mins
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The duty of candour, which was introduced by the government through Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, applies to dental practices from 1 April 2015.

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Articles and features 22/08/2017

The CQC – What you need to know

The CQC – What you need to know

Time to read article: 4 mins
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All healthcare organisations that provide regulated activities have to register with the CQC. Here's a little background along with advice on who is affected and how to apply for registration.

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Articles and features 22/08/2017

The NHS Complaints Regulations

The NHS Complaints Regulations

Time to read article: 1 mins
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The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care.

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Articles and features 22/08/2017

NHS complaints regulation - The Ombudsman

NHS complaints regulation - The Ombudsman

Time to read article: 1 mins
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The Ombudsman takes the view that complaints handling should be ‘Do it once do it right’. The Ombudsman will be looking for an appropriate, proportionate response which meets the principles of good complaints handling.

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