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Coronavirus advice for members

Service status

We are currently experiencing an increased volume of calls and emails and members are having a longer wait than normal.
  • If your enquiry is not urgent, please email member.help@dentalprotection.org.
  • If your enquiry is urgent, please call and we will endeavour to answer as quickly as possible.
  • If your enquiry is regarding our recent subscription relief communication, there is no need for you to contact us and we will be in touch again in the next few weeks.
  • Please be aware that our offices are closed until further notice, which means that we cannot receive any postal deliveries. Instead, please can you email any membership enquiries or correspondence to member.help@dentalprotection.org and any case or claim related enquiries – quoting your reference – to cases.leeds@medicalprotection.org.
We thank you for your patience.

With the continued spread of coronavirus (COVID-19), we know that this is a worrying time for everyone, but particularly for those healthcare practitioners who are providing frontline services and advice to patients. We understand your concerns and are here to offer support and advice if you need it. We also answer some frequently asked questions here.

We would urge all healthcare practitioners in the UK to be aware of and follow advice from the Government website, and from NHS England

Developments in the coronavirus situation are changing daily, and members are advised to make sure they stay informed of the latest governmental advice.

Please find more of the latest coronavirus updates and guidance below.

Latest coronavirus updates and guidance
Articles and features 27/03/2020

Coronavirus questions and answers

Coronavirus questions and answers

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These coronavirus Q&As are reflective of the advice we are sharing with members around the world.

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Press release 26/03/2020

Covid-19: Dental Protection announces two months free membership

Covid-19: Dental Protection announces two months free membership

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A package of support – the equivalent of offering the next two months of membership for free - has been set out by Dental Protection for members who have experienced a significant drop in their workload and a dramatic fall in income due to Covid-19.

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News and updates 25/03/2020

A message from the MPS President and the Chair of MPS Council

A message from the MPS President and the Chair of MPS Council

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We are writing to you as colleagues and fellow MPS members to thank you for the work you are doing now and in the months ahead to tackle COVID-19, and also to tell you about the actions MPS is taking to support you during this time.

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Articles and features 24/03/2020

COVID-19 and remote consultations – how we can help

COVID-19 and remote consultations – how we can help

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Dental Protection has received calls from members regarding the safety and suitability of remote consulting – i.e. teledentistry – and this article outlines our advice and guidance.

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News and updates 24/03/2020

Protecting members’ financial position

Protecting members’ financial position

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We are keen to support members with private practice who have seen a significant drop in their work and a dramatic fall in income. We are currently investigating ways to provide increased flexibility to make subscriptions more affordable for members during this challenging time. Once we have agreed the details, we will actively communicate and share our plans directly with members.

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Professional development courses View all professional development courses
Workshop 08/10/2019

Mastering consent and shared decision-making

Mastering consent and shared decision-making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Webinar 30/08/2019

Recorded webinar: Key insights into periodontal claims

Recorded webinar: Key insights into periodontal claims

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Join Dr Yvonne Shaw, Head of Underwriting Policy and Dr Andrew Walker, Dentolegal Consultant and Periodontal Specialist, as they talk you through the legal issues arising from periodontal care.

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Webinar 26/06/2019

Recorded webinar: Reduce risks through better dental record keeping

Recorded webinar: Reduce risks through better dental record keeping

Time to read article: 2 mins
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Together, dentolegal consultants Simrit Ryatt and Jim Lafferty share their knowledge of current good practice record keeping. Gain vital insights into what the Dental Council expect to see in comprehensive records and how these can ensure continuity of patient care.

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Webinar 14/05/2019

Recorded webinar: Reducing risk, improving profitability: 7 strategie...

Recorded webinar: Reducing risk, improving profitability: 7 strategies for GDPs

Time to read article: 2 mins
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Join dental director Raj Rattan, where you’ll look at essential principles of risk management that apply in general dental practice. You’ll explore 7 strategies for success from both a clinical and business perspective. Date: Tuesday 14 May 2019 Time: 13:00 - 14:00

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Webinar 30/04/2019

Recorded webinar: The business of dentistry

Recorded webinar: The business of dentistry

Time to read article: 2 mins
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Running a modern dental practice involves navigating ethical dilemmas and tackling the difficulties of clinical decision making. Join dental director Raj Rattan as he explores some key aspects of the business of dentistry, including root causes of ethical failures, areas of high risk, and models for decision making. Date: Tuesday 30 April 2019 Time: 13:00 - 14:00

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Webinar 09/04/2019

Recorded webinar: Building resilience and avoiding burnout

Recorded webinar: Building resilience and avoiding burnout

Time to read article: 2 mins
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It’s a terrible thing to experience, but burnout also has an impact on your dentolegal risk, and the safety of your patients. Join Dr Suzy Jordache and Dr David Monaghan for a webinar designed to empower you to identify and manage this very real threat that clinicians face. Date: Tuesday 9 April 2019 Time: 19.30 – 20.30

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