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Workshop 01/06/2018

Mastering workshops - start here

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Mastering workshops - start here

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Manage the challenges of your daily practice with our professional development workshops

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Advice 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

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Managing a patient’s expectations starts and finishes with good communication

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Blog post 11/12/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

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A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case

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