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Articles and features 25/06/2019

It could happen to you

It could happen to you

Time to read article: 5 mins
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Dr T has worked as a GDP for 15 years. He talks to us about an unusual complaint he received and the lessons he has learned from it.

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Articles and features 29/05/2019

Continue learning and developing

Continue learning and developing

Time to read article: 3 mins
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Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving.

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Articles and features 14/05/2019

Senior Dentolegal Consultant appointed Dean at the Faculty of Forensi...

Senior Dentolegal Consultant appointed Dean at the Faculty of Forensic and Legal Medicine

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Brian Westbury, Senior Dentolegal Consultant at Dental Protection has been appointed Dean at the Faculty of Forensic and Legal Medicine.

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Articles and features 08/05/2019

Changes to the classification of periodontal diseases

Changes to the classification of periodontal diseases

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Dr Andrew Walker, dentolegal consultant and periodontal specialist, introduces the international classification of periodontal diseases

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Articles and features 03/05/2019

Develop outstanding communication skills

Develop outstanding communication skills

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Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, shares his tips for mastering this essential skill.

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Articles and features 03/05/2019

A day in the life of a dentolegal consultant

A day in the life of a dentolegal consultant

Time to read article: 3 mins
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David Hartoch describes a typical day working as a dentolegal consultant at Dental Protection

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Articles and features 02/05/2019

Tips for Foundation Dentists on writing a good CV

Tips for Foundation Dentists on writing a good CV

Time to read article: 3 mins
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If you are applying for a new job or even thinking about it, having your CV in order and up to date is a good start. Here we give you some tips on how to write a CV to get you an interview for that perfect job

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Workshops and Masterclasses View all workshops and masterclasses
Masterclasses 01/03/2019

Risk management masterclasses for dental practitioners

Risk management masterclasses for dental practitioners

Time to read article: 1 mins
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As an experienced dental practitioner you know about the rising risk of complaints and litigation. But do you know that you can help minimise those risks by developing your communication skills?

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

Time to read article: 1 mins
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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering consent & shared decision making

Mastering consent & shared decision making

Time to read article: 1 mins
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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

Time to read article: 1 mins
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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Dental records for general dental practitioners

Dental records for general dental practitioners

Time to read article: 1 mins
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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 01/07/2018

Mastering difficult interactions

Mastering difficult interactions

Time to read article: 1 mins
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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

Time to read article: 1 mins
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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Publication Articles
Case study 21/09/2018

A lacerated cheek

A lacerated cheek

Time to read article: 2 mins
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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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Case study 20/09/2018

A request for compensation

A request for compensation

Time to read article: 2 mins
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Dental Protection advises two members from a practice following a patient complaint after a replacement filling was required.

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