Workshop 08/10/2019 Mastering consent and shared decision-making Preview Article Mastering consent and shared decision-making Time to read article: 1 mins () ★ Close Preview When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them Read more Article contains Text Tagged in... Northern ireland Training & CPD Communicate England Wales Scotland
Press release 09/09/2019 Dental Protection calls for GDC to allow more time to respond to alle... Preview Article Dental Protection calls for GDC to allow more time to respond to allegations in non-clinical cases Time to read article: 2 mins () ★ Close Preview GDC proposals to allow more time to respond to allegations must be extended to non-clinical cases, says Dental Protection. Read more Article contains Text Tagged in... Claims Complaints gdc
Webinar 30/08/2019 Webinar: Key insights into periodontal claims Preview Article Webinar: Key insights into periodontal claims Time to read article: 1 mins () ★ Close Preview Join Dr Yvonne Shaw, Head of Underwriting Policy and Dr Andrew Walker, Dentolegal Consultant and Periodontal Specialist, as they talk you through the legal issues arising from periodontal care. Read more Article contains Text
Articles and features 09/08/2019 Understanding the effect of late reported claims Preview Article Understanding the effect of late reported claims Time to read article: 4 mins () ★ Close Preview Dr Yvonne Shaw, Head of Underwriting at Dental Protection, explains why when it comes to a defence organisation, you need to be thinking 25 years ahead Read more Article contains Text Tagged in... Claims Periodontics
Case study 09/08/2019 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 2 mins () ★ Close Preview Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice. Read more Article contains Text Tagged in... Communication
Case study 09/08/2019 Short term orthodontics Preview Article Short term orthodontics Time to read article: 2 mins () ★ Close Preview Miss N attended an examination appointment with a new dentist,unhappy with the appearance of her upper teeth. Read more Article contains Text Tagged in... Treatment Planning Competence Communication
Articles and features 29/07/2019 Maintaining professionalism online: the risks of social media Preview Article Maintaining professionalism online: the risks of social media Time to read article: 2 mins () ★ Close Preview Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence. Read more Article contains Text Tagged in... Communication
Press release 09/07/2019 Dental Protection urges the Government to give more details on reform... Preview Article Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation Time to read article: 2 mins () ★ Close Preview Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation. Read more Article contains Text
Case study 09/07/2019 Avoiding herodontics Preview Article Avoiding herodontics Time to read article: 2 mins () ★ Close Preview Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort. Read more Article contains Text Tagged in... Consent Treatment Planning Communication
Articles and features 08/07/2019 Ten steps to complaints handling Preview Article Ten steps to complaints handling Time to read article: 3 mins () ★ Close Preview Read our ten-step approach to help get the best resolution for our members. Read more Article contains Text Tagged in... Communicate Communication Complaints
Articles and features 05/07/2019 What does discretionary indemnity mean for you? Preview Article What does discretionary indemnity mean for you? Time to read article: 3 mins () ★ Close Preview We answer your common queries and bust some myths surrounding discretionary indemnity Read more Article contains Text
Articles and features 05/07/2019 Mastering difficult interactions with patients Preview Article Mastering difficult interactions with patients Time to read article: 2 mins () ★ Close Preview We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members. Read more Tagged in... Negotiation & Influencing Communication
Case study 01/07/2019 Is it vital? Preview Article Is it vital? Time to read article: 3 mins () ★ Close Preview Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side. Read more Article contains Text Tagged in... Communication Competence Diagnosis
27/06/2019 Develop your organisational skills and master time management Preview Article Develop your organisational skills and master time management Time to read article: 2 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides some guidance on how to get organised in practice. Read more Article contains Text Tagged in... Training & CPD Communication Career Planning
Articles and features 26/06/2019 Iatrogenic injuries and what can be done to avoid them Preview Article Iatrogenic injuries and what can be done to avoid them Time to read article: 8 mins () ★ Close Preview Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them. Read more Article contains Text Tagged in... Communication
Webinar 26/06/2019 Recorded webinar: Reduce risks through better dental record keeping Preview Article Recorded webinar: Reduce risks through better dental record keeping Time to read article: 2 mins () ★ Close Preview Together, dentolegal consultants Simrit Ryatt and Jim Lafferty share their knowledge of current good practice record keeping. Gain vital insights into what the Dental Council expect to see in comprehensive records and how these can ensure continuity of patient care. Read more Article contains Text Tagged in... Professionalism Record Keeping
Articles and features 25/06/2019 It could happen to you Preview Article It could happen to you Time to read article: 5 mins () ★ Close Preview Dr T has worked as a GDP for 15 years. He talks to us about an unusual complaint he received and the lessons he has learned from it. Read more Article contains Text Tagged in... Dental Records Communicate
Articles and features 29/05/2019 Continue learning and developing Preview Article Continue learning and developing Time to read article: 3 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving. Read more Article contains Text Tagged in... Career Planning Training & CPD Communication
Articles and features 14/05/2019 Senior Dentolegal Consultant appointed Dean at the Faculty of Forensi... Preview Article Senior Dentolegal Consultant appointed Dean at the Faculty of Forensic and Legal Medicine Time to read article: 1 mins () ★ Close Preview Brian Westbury, Senior Dentolegal Consultant at Dental Protection has been appointed Dean at the Faculty of Forensic and Legal Medicine. Read more Article contains Text
Press release 13/05/2019 One in three warnings issued by the GDC relate to personal conduct Preview Article One in three warnings issued by the GDC relate to personal conduct Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Record Keeping
09/05/2019 Supporting dentists through the clinical negligence process Preview Article Supporting dentists through the clinical negligence process Time to read article: 2 mins () ★ Close Preview Our dentolegal advice service is there to help with queries and dentolegal emergencies 24/7, 365 days a year. Find out about how we support members through a claim. Read more Article contains Video Tagged in... Complaints Claims Successful Defence
Articles and features 08/05/2019 Changes to the classification of periodontal diseases Preview Article Changes to the classification of periodontal diseases Time to read article: 2 mins () ★ Close Preview Dr Andrew Walker, dentolegal consultant and periodontal specialist, introduces the international classification of periodontal diseases Read more Article contains Text Tagged in... Periodontics
Articles and features 03/05/2019 Develop outstanding communication skills Preview Article Develop outstanding communication skills Time to read article: 2 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, shares his tips for mastering this essential skill. Read more Article contains Text Tagged in... Communication
Articles and features 03/05/2019 A day in the life of a dentolegal consultant Preview Article A day in the life of a dentolegal consultant Time to read article: 3 mins () ★ Close Preview David Hartoch describes a typical day working as a dentolegal consultant at Dental Protection Read more Article contains Text