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Advice 14/02/2019

How to fall back in love with your dental career

How to fall back in love with your dental career

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Working in dentistry has its ups and downs, so it’s important to do the things that help you stay happy at work.

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Webinar 11/01/2019

Webinar: Consent - Does yes really mean yes

Webinar: Consent - Does yes really mean yes

Time to read article: 1 mins
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When it comes to obtaining valid consent, there are many key issues to consider for each patient, every time they require treatment. Join Dentolegal Consultant, Helen Kaney as she investigates when ‘yes’ really means ‘yes’ and examines the key aspects of obtaining valid consent. Date: Tuesday 5 March 2019 Time: 13:00 - 14:00

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Webinar 04/01/2019

Webinar: Phasing down of amalgam - risk managing the implementation o...

Webinar: Phasing down of amalgam - risk managing the implementation of the Mercury Regulations

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This webinar will explore the background to the 2017 Mercury Regulations and discuss their implementation with particular emphasis on risk management in dental practice. Date: Wednesday 30 January 2019 Time: 13:00 - 14:00

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Blog post 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Dental Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Advice 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

Time to read article: 4 mins
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Managing a patient’s expectations starts and finishes with good communication

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Blog post 11/12/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

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A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case

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Advice 30/11/2018

12 record keeping tips

12 record keeping tips

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We have made a list of the things to remember when it comes to making and retaining good patient records.

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27/11/2018

Oral cancer – making sure you’re #mouthaware

Oral cancer – making sure you’re #mouthaware

Time to read article: 6 mins
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November is mouth cancer awareness month – a cancer that currently affects over 8,300 people a year in the UK, and resulted in 2,722 people in the UK losing their life in 2017. The number of people affected by mouth cancer has increased almost 50% in the last ten years

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Press release 16/11/2018

Dentists urged to pay their Annual Retention Fee (ARF) by 31 December

Dentists urged to pay their Annual Retention Fee (ARF) by 31 December

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Dental Protection urges dentists to pay their Annual Retention Fee (ARF) by 31 December to the General Dental Council (GDC) to avoid significant disruption to their practice and potential sanctions.

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Press release 28/09/2018

Dental Protection judicial review successfully overturns GDC warning...

Dental Protection judicial review successfully overturns GDC warning over minor driving offence

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Dental Protection has successfully challenged the General Dental Council (GDC)’s decision in which the regulator tried to re-impose a warning on a dentist for a minor road traffic conviction.

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Publication content 27/09/2018

Grey areas in clinical decision-making

Grey areas in clinical decision-making

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Robert Caplin, senior teaching fellow, King’s College London, looks at how properly weighing up the various factors in a decision can benefit both practitioner and patient.

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Advice 27/09/2018

Reflection and risk management

Reflection and risk management

Time to read article: 3 mins
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Dr Raj Rattan, Dental Director, discusses how to effectively reflect on clinical practice and its importance for risk management.

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Advice 21/09/2018

Symbolic atonement

Symbolic atonement

Time to read article: 3 mins
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When a patient complains, what are they trying to achieve – an apology, a remedy, an expression of sympathy or empathy, accountability or just revenge? Jane Merivale, head of policy and technical at Dental Protection, looks at when financial redress can be the correct course of action.

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Case study 20/09/2018

A request for compensation

A request for compensation

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Dental Protection advises two members from a practice following a patient complaint after a replacement filling was required.

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Case study 20/09/2018

An incorrect extraction

An incorrect extraction

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When the wrong tooth is removed, Dental Protection assisted a dentist in quickly contacting the patient over the error. Find out how this proactive approach helped avoid further action being taken.

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Case study 20/09/2018

The retained root and consent

The retained root and consent

Time to read article: 3 mins
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A retained root causes a patient complaint against a dentist. While Dental Protection supported him in rectifying the matter, issues were raised with his record-keeping – find out what learning points came out of this case.

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Advice booklet 07/08/2018

Handling the media - a guide for dentists

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Handling the media - a guide for dentists

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Handling the Media - A Guide for Dentists has been designed to reflect members’ needs and the current press environment. The guide provides advice on the most effective way to respond to a journalist, from initial contact to providing a statement.

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