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Workshop 08/10/2019

Mastering consent and shared decision-making

Mastering consent and shared decision-making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Articles and features 22/08/2017

What is happening at the GDC?

What is happening at the GDC?

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Stephen Henderson describes a campaign that has fundamentally changed the way in which the GDC’s Investigating Committee operates

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Articles and features 22/08/2017

New standards for conscious sedation 2015

New standards for conscious sedation 2015

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The report of the Intercollegiate Advisory Committee for Sedation (IACS) in Dentistry was published in April 2015 and replaces the previous document, Conscious Sedation in the Provision of Dental Care (Department of Health 2003)

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Articles and features 22/08/2017

Shared decisions

Shared decisions

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Resistance to shared decision making often revolves around a perception that dentists have many patients who wish the dentist to make the decision for them. Whatever you think best. The difficulty is that just as Dentists have preferences for their style of decision making, patients also have preferences as to their desired level of involvement.

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