Articles and features 06/04/2022 The importance of follow-up arrangements Preview Article The importance of follow-up arrangements Time to read article: 4 mins () ★ Close Preview There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do. Read more Article contains Text Tagged in... Adverse Outcomes Record Keeping Communication Managing Clinical Risk ENT Procedures
Articles and features 01/04/2022 Examining soft tissues Preview Article Examining soft tissues Time to read article: 4 mins () ★ Close Preview Unlike many other areas of healthcare, dentists generally get to examine fit ambulant patients at varying intervals, and at times when they may have no symptoms or any particular reason for attending, other than for a periodic review of their oral health. Read more Article contains Text Tagged in... ENT DCP Generic Dentistry Managing Clinical Risk Record Keeping dental care professional
Articles and features 31/03/2022 Explaining relevant risk factors to patients Preview Article Explaining relevant risk factors to patients Time to read article: 4 mins () ★ Close Preview A clinician’s specialised knowledge of the aetiology of various oral and dental conditions places him, or her, in a position of significant advantage relative to most patients. Read more Article contains Text Tagged in... Record Keeping ENT Communication Managing Clinical Risk Generic Dentistry
Workshop 08/10/2019 Mastering consent and shared decision-making Preview Article Mastering consent and shared decision-making Time to read article: 1 mins () ★ Close Preview When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them Read more Article contains Text Tagged in... Scotland Training & CPD Wales Communicate Northern ireland Generic Dentistry
Workshop 14/12/2018 Building resilience and avoiding burnout Preview Article Building resilience and avoiding burnout Time to read article: 1 mins () ★ Close Preview The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence. Read more Article contains Text Tagged in... Communicate Scotland Generic Dentistry Northern ireland England Wales
Workshop 01/07/2018 Mastering adverse outcomes Preview Article Mastering adverse outcomes Time to read article: 1 mins () ★ Close Preview This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... Wales Communicate Northern ireland Training & CPD England Scotland
Workshop 01/07/2018 Mastering difficult interactions Preview Article Mastering difficult interactions Time to read article: 1 mins () ★ Close Preview This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future. Read more Article contains Text Tagged in... Training & CPD Generic Dentistry Communicate
Workshop 01/07/2018 Mastering your risk Preview Article Mastering your risk Time to read article: 1 mins () ★ Close Preview This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety. Read more Article contains Text Tagged in... Communicate Scotland Training & CPD Northern ireland Generic Dentistry Wales
17/01/2018 Working abroad Preview Article Working abroad Time to read article: 1 mins () ★ Close Preview If you are planning to work overseas, we want to ensure you are properly prepared so that you can make the most of your experience. Read more Tagged in... Compliance Generic Dentistry
22/08/2017 Continuing Professional Development Preview Article Continuing Professional Development Time to read article: 1 mins () ★ Close Preview As a dental professional, you have a duty to keep your skills and knowledge up-to-date. Read more Article contains Text Tagged in... Generic Dentistry Training & CPD
23/06/2017 Dental Protection: Legal reform to tackle rising cost of clinical neg... Preview Article Dental Protection: Legal reform to tackle rising cost of clinical negligence is long overdue Time to read article: 3 mins () ★ Close Preview Dental Protection has called on the Government to implement a package of legal reforms to help tackle the rising cost of clinical negligence, and the challenging claims environment for dentists. Read more Article contains Text Tagged in... ENT Generic Dentistry
25/05/2017 The Clinical Communication Programme (CCP) Preview Article The Clinical Communication Programme (CCP) Time to read article: 1 mins () ★ Close Preview A highly intensive interpersonal skills training programme which greatly enhances dentist-patient communication and creates significant behavioural and attitudinal change. Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry
25/05/2017 One-on-One Workshop Training Preview Article One-on-One Workshop Training Time to read article: 1 mins () ★ Close Preview Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry ENT
02/02/2017 Dental Protection welcomes GDC proposals to modernise FTP procedures Preview Article Dental Protection welcomes GDC proposals to modernise FTP procedures Time to read article: 2 mins () ★ Close Preview Dental Protection has welcomed the General Dental Council’s (GDC) commitment to provide greater clarity on how and when it will use its formal Fitness to Practise enforcement powers as a solution to managing serious risk to patients. Read more Article contains Text Tagged in... Generic Dentistry ENT
16/01/2017 What to do after you’ve acknowledged a complaint Preview Article What to do after you’ve acknowledged a complaint () ★ Close Preview Associate Dentolegal Adviser Simrit Ryatt explains the help Dental Protection can offer when you receive a letter of complaint. Read more Article contains Video Tagged in... Generic Dentistry ENT Managing Clinical Risk
16/01/2017 Acknowledging a letter of complaint Preview Article Acknowledging a letter of complaint () ★ Close Preview Associate Dentolegal Adviser Simrit Ryatt outlines the key components of a response to letter of complaint. She offers tips on the wording of your letter to maintain a professional and effective relationship with the patient making the complaint. Read more Article contains Video Tagged in... Managing Clinical Risk Generic Dentistry ENT
16/01/2017 I’ve received a letter of complaint. What do I do? Preview Article I’ve received a letter of complaint. What do I do? () ★ Close Preview Receiving a letter of complaint from a patient can often come as a shock, and can be a stressful and difficult time for a dental professional. Read more Article contains Video Tagged in... ENT Managing Clinical Risk Generic Dentistry
Press release 01/12/2016 MPS response to the Scottish Government’s Oral Health Plan for Scotland Preview Article MPS response to the Scottish Government’s Oral Health Plan for Scotland () ★ Close Preview MPS welcomes this opportunity to respond to the Scottish Government’s Oral Health Plan for Scotland. The consultation is wide ranging, and MPS confines its comments to a small number of questions pertinent to our role as a protection organisation serving dentists and other members of the dental team. Read the full response below. Read more Article contains Text Tagged in... Generic Dentistry ENT Scotland
Case study 14/11/2016 Acknowledging a ‘life event’ Preview Article Acknowledging a ‘life event’ Time to read article: 2 mins () ★ Close Preview What may seem a run-of-the-mill appointment for the dentist can often be a major event for the patient. Keeping detailed records of discussions and warnings is essential... Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry Record Keeping Oral Surgery Communicate
Case study 07/11/2016 The black, the white, and the grey Preview Article The black, the white, and the grey Time to read article: 1 mins () ★ Close Preview What happens when experts disagree? Clinical opinion can and will differ from dentist to dentist, and as this case shows, sometimes the best option is to bring the experts together... Read more Article contains Text Tagged in... Complaints Generic Dentistry Claims Communicate Managing Financial Risk Competence
Articles and features 15/08/2016 Infection control Preview Article Infection control Time to read article: 3 mins () ★ Close Preview In addition to several references in the press to “dirty dentists” this is the month that the case of Dr D’Mello returned to the GDC. More importantly, when the case is reported in the national press it has the potential to suggest that dental surgeries may not be safe or that cross - infection standards have been disregarded. One way to avoid such suspicion is to share your infection control routines with your patients at an early stage when they first come for treatment; adopt an “open house” policy. Read more Article contains Text Tagged in... ENT Generic Dentistry Professionalism Managing Clinical Risk Infection Control
11/08/2016 Ending a relationship with a private patient: Jane Merivale Preview Article Ending a relationship with a private patient: Jane Merivale () ★ Close Preview Find out why you need to put your reasons in writing, and be clear and focused on why the relationship needs to end. Read our advice booklet on Ending Professional Relationships Read more Article contains Video Tagged in... Generic Dentistry
11/08/2016 Ending a relationship with a patient's wider family: Jane Merivale Preview Article Ending a relationship with a patient's wider family: Jane Merivale () ★ Close Preview Learn why this raises important questions about confidentiality, and your duty of care towards other family members, in particular, children. Read more Article contains Video Tagged in... Communicate Generic Dentistry Confidentiality
11/08/2016 Ending a professional relationship with a patient: Jane Merivale Preview Article Ending a professional relationship with a patient: Jane Merivale () ★ Close Preview Dr Jane Merivale, Senior Dentolegal Adviser at Dental Protection, explains why discussion around ending a relationship should always be couched in terms of the best interests of the patient. Read more Article contains Video Tagged in... Generic Dentistry