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Case study 09/08/2019

Leaving a sour taste in the mouth

Leaving a sour taste in the mouth

Time to read article: 2 mins
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Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice.

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Case study 01/07/2019

Is it vital?

Is it vital?

Time to read article: 3 mins
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Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side.

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Case study 21/09/2018

A lacerated cheek

A lacerated cheek

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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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Case study 20/09/2018

A request for compensation

A request for compensation

Time to read article: 2 mins
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Dental Protection advises two members from a practice following a patient complaint after a replacement filling was required.

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Case study 20/09/2018

An incorrect extraction

An incorrect extraction

Time to read article: 2 mins
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When the wrong tooth is removed, Dental Protection assisted a dentist in quickly contacting the patient over the error. Find out how this proactive approach helped avoid further action being taken.

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Case study 20/09/2018

The retained root and consent

The retained root and consent

Time to read article: 3 mins
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A retained root causes a patient complaint against a dentist. While Dental Protection supported him in rectifying the matter, issues were raised with his record-keeping – find out what learning points came out of this case.

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Case study 11/05/2016

When work threatens to destroy your life

When work threatens to destroy your life

Time to read article: 4 mins
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I’m the sort of person that cares too much and becomes emotionally committed to my patients. While kind and caring patients appreciate this, when a patient sets out to destroy you it takes over your own life instead...

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Case study 17/03/2016

More than I bargained for

More than I bargained for

Time to read article: 3 mins
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I didn’t really want to work for anyone else when I graduated, I just liked the idea of being my own boss and so I found my own premises to set up in. I’m happy still with the decisions and choices I made, although it came with challenges...

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Case study 13/01/2016

The day my patient nearly died

The day my patient nearly died

Time to read article: 6 mins
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I was working as a young graduate dentist some years ago. I had three years of experience since graduating, and like many dentists starting their careers I worked at two different practices. I had recently started doing three days per week at a practice unsupervised and I felt confident in my clinical experience to do this, comforted by the knowledge that I could refer if required...

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Case study 15/12/2015

My first year in practice: a country change

My first year in practice: a country change

Time to read article: 4 mins
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The prospects for 2015 became exciting and far more concrete when I was given the opportunity to take up a full-time position in Roma with the South West Hospital and Health Service. After a quick Google search of how far away Roma actually was, I decided on a country change; from the white sandy beaches of Gold Coast to the red soil of south-west Queensland...

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Case study 11/11/2015

Orthodontics 101 - Tips for the new graduate

Orthodontics 101 - Tips for the new graduate

Time to read article: 2 mins
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Children can often be the foundation stone of a successful dental practice as how you treat and look after someone’s child will often influence the attendance patterns of the parents and other family members.

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