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Advice booklet 07/08/2018

Handling the media - a guide for dentists

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Handling the media - a guide for dentists

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Handling the Media - A Guide for Dentists has been designed to reflect members’ needs and the current press environment. The guide provides advice on the most effective way to respond to a journalist, from initial contact to providing a statement.

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Feature 08/06/2018

Redaction and anonymisation - doing your bit for data protection

Redaction and anonymisation - doing your bit for data protection

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New data protection regulations came into force on 25 May and MPS is committed to fulfilling its legal obligations – correct redaction and anonymisation is one way that you can play your part in safeguarding data.

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Webinar 07/06/2018

Handling complaints in the dental practice

Handling complaints in the dental practice

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Join dentolegal adviser Caroline Dodd as she provides an update on how to handle complaints in dental practice, examining the responsibilities of the whole team in responding to concerns. This webinar will also clarify what is expected from GDC Registrants.

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Case study 14/10/2015

Are we there yet?

Are we there yet?

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I don’t think that I was taught orthodontics very well at an undergraduate level. That is to say, I think our lecturers scared us off it, telling us that it was best left to ‘the experts’ and so I didn't leave dental school feeling in any way confident to treat orthodontic patients.

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01/06/2015

Reflection of a Foundation Trainee: Managing the Difficult Patient

Reflection of a Foundation Trainee: Managing the Difficult Patient

Time to read article: 5 mins
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Katy Martin studied at University of Sheffield and qualified in 2014. She is currently a foundation trainee in London on the UCL Eastman training scheme. Katie is starting a dental core training post in Thames Valley in September 2015.

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28/05/2015

Where Dentistry Meets Social Media

Where Dentistry Meets Social Media

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Scott Wright is a fourth year dental student currently studying at the University of Glasgow. His reason behind writing this article was to inform other students and young dentists about the impact social media can have on them both personally and professionally. Additionally Scott hopes to give professionals some advice regarding online activity.

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Workshop 09/02/2015

Mastering difficult interactions

Mastering difficult interactions

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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 28/01/2015

Mastering adverse outcomes

Mastering adverse outcomes

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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 28/01/2015

Mastering consent & shared decision making

Mastering consent & shared decision making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 28/01/2015

Mastering your risk

Mastering your risk

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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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06/01/2015

An experience

An experience

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A young dentist shares his experience of foundation training and how to provide the best patient care to achieve a happy patient.

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07/09/2014

Dental patients young and old

Dental patients young and old

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Jane Merivale a dento-legal adviser at Dental Protection offers some ideas to eliminate any communication gap between you and some of your patients.

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07/09/2014

Exercises in risk management: Patient information

Exercises in risk management: Patient information

Time to read article: 4 mins
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In case after case, the question arises of what information a patient was given in advance of their treatment. Obviously, this is material to the quality of the consent obtained from the patient, and yet dentists, hygienists and therapists often find themselves unable to demonstrate with any certainty, exactly what the patient was told, when, and in what terms.

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07/09/2014

Developing a relationship with a new dental team

Developing a relationship with a new dental team

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Dating websites have been increasing in quantity and popularity. Magazines post articles on every second page about making first impressions, how to dress, how to speak. This all points to one fact: its hard work meeting new people. Its an important occasion meeting potential partners you might live with for the rest of your life.

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31/08/2014

Social Media World

Social Media World

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Aoife O'Neill is in her final year of study at Cork University College. She has written this article because she feels that it is such a relevant important topic in today's world. The article is about Dentistry in a social media world and the impact it has on us as dental professionals.

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31/08/2014

A Reflection on Communication

A Reflection on Communication

Time to read article: 4 mins
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Steve Conteh Studied at KCL and graduated in July 2014 He will be working as a foundation dentist in Marlborough starting in September. Steve wrote this article to share the information he has learned to help others.

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