Case study 03/12/2020 Falling to pieces Preview Article Falling to pieces Time to read article: 3 mins () ★ Close Preview Read more Article contains Text Tagged in... Record Keeping Endodontics Communication
Case study 03/12/2020 Restricted access prompts patient complaint Preview Article Restricted access prompts patient complaint Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Communication
Case study 03/12/2020 Teledentistry – the new normal? Preview Article Teledentistry – the new normal? Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Communication Record Keeping
Articles and features 03/07/2020 Perio and the pandemic: a cause for concern? Preview Article Perio and the pandemic: a cause for concern? Time to read article: 3 mins () ★ Close Preview Andrew Walker, dentolegal consultant at Dental Protection, looks at whether the disruption caused by COVID-19 will heighten the risks around periodontal disease Read more Article contains Text Tagged in... Periodontics Communication
Case study 05/06/2020 The whole truth? Preview Article The whole truth? Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Complaints Communication
Case study 05/06/2020 A difficult call Preview Article A difficult call Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Confidentiality Communication
Articles and features 29/01/2020 Surviving dental school: working with patients Preview Article Surviving dental school: working with patients Time to read article: 2 mins () ★ Close Preview Good communication is vital Read more Article contains Text Tagged in... Communication gdc Consent Confidentiality
Articles and features 29/01/2020 Surviving dental school: communication with colleagues Preview Article Surviving dental school: communication with colleagues Time to read article: 2 mins () ★ Close Preview Good dentists are good communicators – it’s that simple. Read more Article contains Text Tagged in... Communication gdc Communicate
Articles and features 04/12/2019 Monitoring erosive tooth wear Preview Article Monitoring erosive tooth wear Time to read article: 4 mins () ★ Close Preview Erosive tooth wear is the third most common oral condition in Europe. Professor David Bartlett from King’s College London and Dr Soha Dattani of GSK Consumer Healthcare examine the importance of documenting it as part of a standard dental examination. Read more Tagged in... Risk Treatment Planning Communication
Articles and features 04/12/2019 What is good enough dentistry? Preview Article What is good enough dentistry? Time to read article: 5 mins () ★ Close Preview Changing the conversation and changing the bar – restorative dentist James Darcey looks at what constitutes as ‘good enough’ dentistry. Read more Tagged in... Communication Investigations Record Keeping Risk management Diagnosis Treatment Planning
Case study 09/08/2019 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 2 mins () ★ Close Preview Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice. Read more Article contains Text Tagged in... Communication
Case study 09/08/2019 Short term orthodontics Preview Article Short term orthodontics Time to read article: 2 mins () ★ Close Preview Miss N attended an examination appointment with a new dentist,unhappy with the appearance of her upper teeth. Read more Article contains Text Tagged in... Treatment Planning Competence Communication
Articles and features 29/07/2019 Maintaining professionalism online: the risks of social media Preview Article Maintaining professionalism online: the risks of social media Time to read article: 2 mins () ★ Close Preview Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence. Read more Article contains Text Tagged in... Communication
Case study 09/07/2019 Avoiding herodontics Preview Article Avoiding herodontics Time to read article: 2 mins () ★ Close Preview Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort. Read more Article contains Text Tagged in... Consent Communication Treatment Planning
Articles and features 08/07/2019 Ten steps to complaints handling Preview Article Ten steps to complaints handling Time to read article: 3 mins () ★ Close Preview Read our ten-step approach to help get the best resolution for our members. Read more Article contains Text Tagged in... Communicate Complaints Communication
Articles and features 05/07/2019 Mastering difficult interactions with patients Preview Article Mastering difficult interactions with patients Time to read article: 2 mins () ★ Close Preview We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members. Read more Tagged in... Communication Negotiation & Influencing
Case study 01/07/2019 Is it vital? Preview Article Is it vital? Time to read article: 3 mins () ★ Close Preview Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side. Read more Article contains Text Tagged in... Communication Diagnosis Competence
27/06/2019 Develop your organisational skills and master time management Preview Article Develop your organisational skills and master time management Time to read article: 2 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides some guidance on how to get organised in practice. Read more Article contains Text Tagged in... Career Planning Training & CPD Communication
Articles and features 26/06/2019 Iatrogenic injuries and what can be done to avoid them Preview Article Iatrogenic injuries and what can be done to avoid them Time to read article: 8 mins () ★ Close Preview Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them. Read more Article contains Text Tagged in... Communication
Articles and features 29/05/2019 Continue learning and developing Preview Article Continue learning and developing Time to read article: 3 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving. Read more Article contains Text Tagged in... Training & CPD Career Planning Communication
Articles and features 03/05/2019 Develop outstanding communication skills Preview Article Develop outstanding communication skills Time to read article: 2 mins () ★ Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, shares his tips for mastering this essential skill. Read more Article contains Text Tagged in... Communication
Articles and features 11/12/2018 Bridging the expectation gap Preview Article Bridging the expectation gap Time to read article: 4 mins () ★ Close Preview Managing a patient’s expectations starts and finishes with good communication Read more Article contains Text Tagged in... Communication
Case study 21/09/2018 A failed extraction handled appropriately Preview Article A failed extraction handled appropriately Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... Complaints Record Keeping Communication
Case study 21/09/2018 A lacerated cheek Preview Article A lacerated cheek Time to read article: 2 mins () ★ Close Preview A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier. Read more Article contains Text Tagged in... Communication Complaints