Select location
Membership information
0800 561 9000
Dentolegal advice
0800 561 1010
Menu
Refine my search
Articles and features 20/05/2022

Handling dissatisfied patients and their complaints

Handling dissatisfied patients and their complaints

Time to read article: 6 mins
Close Preview

Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues.

Read more

Article contains

Tagged in...

Articles and features 06/04/2022

The importance of follow-up arrangements

The importance of follow-up arrangements

Time to read article: 4 mins
Close Preview

There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do.

Read more

Article contains

Tagged in...

Articles and features 02/11/2021

Learning from complaints

Learning from complaints

Time to read article: 2 mins
Close Preview

We recently published the article “Reflecting on a complaint” by Zoe Levenson, which was the winning entry in our competition run in partnership with Dental Training Consultants. Here we present the two excellent runners-up in the competition, by Jenna Shah and Priyanka Adatia.

Read more

Article contains

Tagged in...

Articles and features 03/07/2020

Perio and the pandemic: a cause for concern?

Perio and the pandemic: a cause for concern?

Time to read article: 3 mins
Close Preview

Andrew Walker, dentolegal consultant at Dental Protection, looks at whether the disruption caused by COVID-19 will heighten the risks around periodontal disease

Read more

Article contains

Tagged in...

Articles and features 04/12/2019

Monitoring erosive tooth wear

Monitoring erosive tooth wear

Time to read article: 4 mins
Close Preview

Erosive tooth wear is the third most common oral condition in Europe. Professor David Bartlett from King’s College London and Dr Soha Dattani of GSK Consumer Healthcare examine the importance of documenting it as part of a standard dental examination.

Read more

Tagged in...

Case study 09/08/2019

Leaving a sour taste in the mouth

Leaving a sour taste in the mouth

Time to read article: 2 mins
Close Preview

Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice.

Read more

Article contains

Tagged in...

Articles and features 29/07/2019

Maintaining professionalism online: the risks of social media

Maintaining professionalism online: the risks of social media

Time to read article: 2 mins
Close Preview

Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence.

Read more

Article contains

Tagged in...

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

Take the tour Continue to site

Dentolegal advice
0800 561 1010
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

Now you've seen all of the updated features, it's time for you to try them out.

Continue to site
Take again