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Case study 09/08/2019

Leaving a sour taste in the mouth

Leaving a sour taste in the mouth

Time to read article: 2 mins
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Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice.

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Articles and features 29/07/2019

Maintaining professionalism online: the risks of social media

Maintaining professionalism online: the risks of social media

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Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence.

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Articles and features 05/07/2019

Mastering difficult interactions with patients

Mastering difficult interactions with patients

Time to read article: 2 mins
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We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members.

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Case study 01/07/2019

Is it vital?

Is it vital?

Time to read article: 3 mins
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Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side.

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Articles and features 26/06/2019

Iatrogenic injuries and what can be done to avoid them

Iatrogenic injuries and what can be done to avoid them

Time to read article: 8 mins
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Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them.

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Articles and features 29/05/2019

Continue learning and developing

Continue learning and developing

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Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving.

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Articles and features 03/05/2019

Develop outstanding communication skills

Develop outstanding communication skills

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Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, shares his tips for mastering this essential skill.

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Articles and features 06/02/2019

Surviving dental school: Working with patients

Surviving dental school: Working with patients

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Patients will not necessarily be in a position to differentiate between you, as a dental student, and a fully qualified dentist – so it’s up to you to make sure they know who you are.

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Articles and features 31/12/2018

Surviving dental school: Communication

Surviving dental school: Communication

Time to read article: 2 mins
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Good dentists are good communicators – it’s that simple. Our experience over many years is that mistakes in practice can happen as a result of poor communication. Developing both your teamwork and communication skills at dental school will stand you in good stead as a dentist.

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Articles and features 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

Time to read article: 4 mins
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Managing a patient’s expectations starts and finishes with good communication

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Case study 21/09/2018

A lacerated cheek

A lacerated cheek

Time to read article: 2 mins
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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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