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Advice 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

Time to read article: 4 mins
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Managing a patient’s expectations starts and finishes with good communication

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Case study 21/09/2018

A lacerated cheek

A lacerated cheek

Time to read article: 2 mins
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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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