Articles and features 02/11/2021 Defensive practice – does it really lower our risk? Preview Article Defensive practice – does it really lower our risk? Time to read article: 5 mins () ★ Close Preview Dr Simrit Ryatt, Dentolegal Consultant at Dental Protection, looks at why certain approaches to avoiding risk can become self-fulfilling prophecies. Read more Article contains Text Tagged in... Ethics Complaints Claims Risk defensive dentistry
Articles and features 20/05/2022 Why your patient’s medical history matters Preview Article Why your patient’s medical history matters Time to read article: 4 mins () ★ Close Preview Amanda Waite, Case Manager at Dental Protection, looks at why a regular review of your patients’ medical histories and understanding their significance improves patient safety. Read more Article contains Text Tagged in... Record Keeping Medical Records Communication DCP
Articles and features 20/05/2022 Handling dissatisfied patients and their complaints Preview Article Handling dissatisfied patients and their complaints Time to read article: 6 mins () ★ Close Preview Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues. Read more Article contains Text Tagged in... patient experience Difficult Conversations Complaints Communication DCP
Case study 11/05/2022 Turkey teeth: managing the fallout of dental tourism Preview Article Turkey teeth: managing the fallout of dental tourism Time to read article: 4 mins () ★ Close Preview Simrit Ryatt, Dentolegal Consultant, recalls the case of a dentist who sought Dental Protection advice after his aspiring influencer patient opted for treatment abroad. Read more Article contains Text Tagged in... emergency care tooth whitening Record Keeping dental tourism cosmetic dentistry