Case study 17/03/2016 More than I bargained for Preview Article More than I bargained for Time to read article: 3 mins () ★ Close Preview I didn’t really want to work for anyone else when I graduated, I just liked the idea of being my own boss and so I found my own premises to set up in. I’m happy still with the decisions and choices I made, although it came with challenges... Read more Article contains Text Tagged in... Generic Dentistry Reputation management Practice management System Errors Negligence
Case study 28/04/2015 Simply the worst day of my practising life Preview Article Simply the worst day of my practising life Time to read article: 5 mins () ★ Close Preview Nobody gets up in the morning intending on harming someone, I know that, and I am no different. Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry Oral Surgery Professionalism Competence Negligence
Case study 10/03/2015 Broken endodontic instruments and the importance of radiographs Preview Article Broken endodontic instruments and the importance of radiographs Time to read article: 1 mins () ★ Close Preview Radiographs are vital tools to determine what is happening in a patient’s mouth. Without this knowledge, problems can arise... Read more Article contains Text Tagged in... Consent Generic Dentistry Professionalism Negligence Managing Clinical Risk
Case study 15/07/2014 Two wrongs don’t make a right Preview Article Two wrongs don’t make a right Time to read article: 1 mins () ★ Close Preview Failing to make the correct diagnosis inevitably means the treatment will fail too. As this case illustrates, seeing the bigger picture should always be the aim... Read more Article contains Text Tagged in... Complaints Diagnosis Treatment Planning Periodontics Negligence Generic Dentistry
Case study 15/07/2014 Emergencies – no cover means no defence Preview Article Emergencies – no cover means no defence Time to read article: 1 mins () ★ Close Preview If you haven’t got a system in place for adequately dealing with patients when the practice is closed, you’ll have much more to deal with than disgruntled patients... Read more Article contains Text Tagged in... Managing Clinical Risk Practice management Negligence Generic Dentistry
Case study 15/07/2014 Honesty is the best policy Preview Article Honesty is the best policy Time to read article: 1 mins () ★ Close Preview There is only one true version of events and presenting any other leaves you open to criticism or worse. Getting all the facts straight is always the best course of action... Read more Article contains Text Tagged in... Professionalism Reputation management Record Keeping Communicate Negligence Generic Dentistry
Case study 15/07/2014 Take sedation very seriously Preview Article Take sedation very seriously Time to read article: 1 mins () ★ Close Preview Although this is something of a worst-case scenario, this case demonstrates the need to be sure that whatever you do to a patient, you do no harm... Read more Article contains Text Tagged in... Negligence Managing Clinical Risk Record Keeping Anaesthetics System Errors Professionalism
Case study 15/07/2014 Appropriate action on allergies Preview Article Appropriate action on allergies Time to read article: 1 mins () ★ Close Preview Medical history isn’t the definitive article of a patient’s situation – sometimes you must dig a little deeper to ensure you do no harm... Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry Negligence Dental Records Prescribing
Case study 15/07/2014 Reviewing a referral gets it right Preview Article Reviewing a referral gets it right Time to read article: 1 mins () ★ Close Preview Mistakes can be made when writing referral letters, double checking the details can only help avoid anything like this happening... Read more Article contains Text Tagged in... Managing Clinical Risk Negligence Communicate Dental Records Orthodontics Competence
Case study 15/07/2014 Don’t fail to diagnose Preview Article Don’t fail to diagnose Time to read article: 1 mins () ★ Close Preview Complications which arise during any treatment need to be diagnosed, recorded and sorted, such as described in this case... Read more Article contains Text Tagged in... Reputation management Communicate Generic Dentistry Professionalism Complaints Managing Clinical Risk
Case study 15/07/2014 Be careful with multiple crown replacement Preview Article Be careful with multiple crown replacement Time to read article: 1 mins () ★ Close Preview When three opinions clash in the settlement of a difference in clinical opinion, something is clearly amiss... Read more Article contains Text Tagged in... Ethics Dental Records Reputation management Prosthodontics Professionalism Negligence
Case study 15/07/2014 Difficult and deceitful dentistry Preview Article Difficult and deceitful dentistry Time to read article: 1 mins () ★ Close Preview Keeping patients informed of any negative developments in their treatment is always a better policy than trying to hide something for whatever reason... Read more Article contains Text Tagged in... Record Keeping Communicate Generic Dentistry Ethics Negligence Managing Clinical Risk
Case study 14/07/2014 Out of sight, out of mind? Preview Article Out of sight, out of mind? Time to read article: 1 mins () ★ Close Preview As this case illustrates, referring a patient doesn’t end your supervision of their progress... Read more Article contains Text Tagged in... Issues & Conflict Management Competence Communicate Orthodontics Professionalism Negligence
Case study 11/07/2014 Failure to investigate leads to sizeable settlement Preview Article Failure to investigate leads to sizeable settlement Time to read article: 1 mins () ★ Close Preview If a patient complains of a painful swelling, failing to investigate its cause could lead to a devastating result, as this case demonstrates... Read more Article contains Text Tagged in... Negligence Generic Dentistry Diagnosis Managing Clinical Risk Professionalism Competence
Case study 11/07/2014 Complications, circumstances, and compensation Preview Article Complications, circumstances, and compensation Time to read article: 1 mins () ★ Close Preview As this case demonstrates, medical and social history can be of equal importance in many outcomes... Read more Article contains Text Tagged in... Negligence Communicate Claims Dental Records Prosthodontics Managing Clinical Risk
Case study 11/07/2014 Can you fulfil all your obligations? Preview Article Can you fulfil all your obligations? Time to read article: 1 mins () ★ Close Preview Contracts between dentists and funding agencies are absolute – making sure you can honour your side of the bargain is essential... Read more Article contains Text Tagged in... Claims Generic Dentistry Negligence Retirement Competence Professionalism
Case study 11/07/2014 When a patient becomes a moving target Preview Article When a patient becomes a moving target Time to read article: 2 mins () ★ Close Preview As this case shows, it’s prudent when embarking on an extensive course of treatment to ensure the patient will still be around to see it through... Read more Article contains Text Tagged in... Prosthodontics Managing Clinical Risk Professionalism Negligence Competence Generic Dentistry
Case study 11/07/2014 More complaining than complained about? Preview Article More complaining than complained about? Time to read article: 1 mins () ★ Close Preview As a practice owner, one has to be meticulous in documenting decisions, especially where dismissals could lead to claims of unfairness... Read more Article contains Text Tagged in... Competence Record Keeping Issues & Conflict Management Listen Investigations Negligence
Case study 11/07/2014 When doing nothing is an option Preview Article When doing nothing is an option Time to read article: 1 mins () ★ Close Preview Acting outside of one’s level of experience is one thing but failing to explain all treatment options, or the possibility of having none at all, is quite another... Read more Article contains Text Tagged in... Managing Clinical Risk Consent Periodontics Professionalism Claims Generic Dentistry
Case study 11/07/2014 Double trouble requires dentists in dialogue Preview Article Double trouble requires dentists in dialogue Time to read article: 2 mins () ★ Close Preview Taking over from another dentist can lead to conflict – but protecting the interests of the patients remains paramount... Read more Article contains Text Tagged in... Ethics Reputation management Financial Management Retirement Communicate Professionalism
Case study 11/07/2014 Don’t dismiss developments in dentistry Preview Article Don’t dismiss developments in dentistry Time to read article: 1 mins () ★ Close Preview If you don’t keep up to date with your profession, you might be providing treatment that’s become outmoded, as this case demonstrates... Read more Article contains Text Tagged in... Listen Negligence Professionalism Communicate Prosthodontics Equipment
Case study 11/07/2014 When silence isn’t golden Preview Article When silence isn’t golden Time to read article: 1 mins () ★ Close Preview The importance of discussing and documenting everything with your patients cannot be over-emphasised, as this case proves... Read more Article contains Text Tagged in... Professionalism Consent Reputation management Communicate Generic Dentistry Negligence
Case study 11/07/2014 The bad side to the business of dentistry Preview Article The bad side to the business of dentistry Time to read article: 1 mins () ★ Close Preview A patient refusing to pay is often an issue that requires more careful attention than threatening legal action against them, as this case demonstrates... Read more Article contains Text Tagged in... Complaints Reputation management Listen Communicate Generic Dentistry Practice management
Case study 11/07/2014 A potent prescription Preview Article A potent prescription Time to read article: 1 mins () ★ Close Preview Making assumptions can have serious consequences, as this cautionary case illustrates... Read more Article contains Text Tagged in... Reputation management Managing Clinical Risk Periodontics Ethics Dental Records Prescribing