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Update regarding upcoming workshops and masterclasses

Having closely followed the evolving coronavirus situation; and taking into consideration official advice and local needs, we have decided to postpone all our face to face events which are taking place up to 1 July 2020. We have taken this unprecedented decision because the health and safety of our members and colleagues is paramount.

We will continue monitoring the situation over the coming weeks and decide if there is a need to postpone any future events. We hope to be able to re-schedule the postponed events later in the year if possible. In the interim, you can still access online Risk Prevention programmes through our PRISM platform and we will be scheduling regular webinars.

Workshops

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Our workshops are expertly facilitated, using a blend of presentations, small group discussions and activities, case studies, reflective exercises and opportunities to rehearse skills.
Workshop 08/10/2019

Mastering consent and shared decision-making

Mastering consent and shared decision-making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Dental records for general dental practitioners

Dental records for general dental practitioners

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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 01/07/2018

Mastering difficult interactions

Mastering difficult interactions

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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Masterclasses

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Our masterclasses are tailored to dentists. These one-day events consist of interactive and practical sessions, with the aim to enhance skills in achieving more effective consultations and handling of adverse outcomes.

Masterclass details


Webinars

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Live expertise and advice brought directly to you.

Webinar 05/03/2019

Recorded webinar: Consent - Does yes really mean yes

Recorded webinar: Consent - Does yes really mean yes

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When it comes to obtaining valid consent, there are many key issues to consider for each patient, every time they require treatment. Join Dentolegal Consultant, Helen Kaney as she investigates when ‘yes’ really means ‘yes’ and examines the key aspects of obtaining valid consent. Date: Tuesday 5 March 2019 Time: 13:00 - 14:00

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Webinar 04/01/2019

Recorded webinar: Phasing down of amalgam - risk managing the impleme...

Recorded webinar: Phasing down of amalgam - risk managing the implementation of the Mercury Regulations

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This webinar will explore the background to the 2017 Mercury Regulations and discuss their implementation with particular emphasis on risk management in dental practice. Date: Wednesday 30 January 2019 Time: 13:00 - 14:00

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Webinar 11/09/2018

Recorded webinar: Ethical, legal advertising: websites, social media...

Recorded webinar: Ethical, legal advertising: websites, social media and staying safe

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Managing your professional and personal imagine online can seem like a minefield. But it doesn’t need to be. Join dentolegal consultant Philip Johnstone for a webinar looking at the legal and regulatory requirements you are expected to meet, as set down by the GDC and other bodies involved in the regulation of advertising in the UK. Date: Tuesday 11 September 2018 Time: 13:00 - 14:00

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Webinar 01/08/2018

Recorded webinar: Key rules for valid consent

Recorded webinar: Key rules for valid consent

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Join dentolegal adviser Dr Len D’Cruz as he discusses the complexities and best practice around obtaining consent from patients.

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Webinar 07/06/2018

Recorded webinar: Handling complaints in the dental practice

Recorded webinar: Handling complaints in the dental practice

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Join dentolegal adviser Caroline Dodd as she provides an update on how to handle complaints in dental practice, examining the responsibilities of the whole team in responding to concerns. This webinar will also clarify what is expected from GDC Registrants.

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Online learning

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Medical Protection's E-learning platform, Prism, allows you to complete free online learning modules around the clock to help you keep your knowledge up to date.

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Individual improvement programmes

Intensive and bespoke training for individuals who have suffered from higher levels of patient dissatisfaction and complaints than their peers.

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