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Workshops

Earn CPD

Our workshops are expertly facilitated, using a blend of presentations, small group discussions and activities, case studies, reflective exercises and opportunities to rehearse skills.
Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering consent & shared decision making

Mastering consent & shared decision making

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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Dental records for general dental practitioners

Dental records for general dental practitioners

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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 01/07/2018

Mastering difficult interactions

Mastering difficult interactions

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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Masterclasses

Earn CPD

Our masterclasses are tailored to dentists. These one-day events consist of interactive and practical sessions, with the aim to enhance skills in achieving more effective consultations and handling of adverse outcomes.

Masterclass details


Webinars

Earn CPD

Live expertise and advice brought directly to you.

Webinar 26/06/2019

Recorded webinar: Reduce risks through better dental record keeping

Recorded webinar: Reduce risks through better dental record keeping

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Together, dentolegal consultants Simrit Ryatt and Jim Lafferty share their knowledge of current good practice record keeping. Gain vital insights into what the Dental Council expect to see in comprehensive records and how these can ensure continuity of patient care.

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Webinar 14/05/2019

Recorded webinar: Reducing risk, improving profitability: 7 strategie...

Recorded webinar: Reducing risk, improving profitability: 7 strategies for GDPs

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Join dental director Raj Rattan, where you’ll look at essential principles of risk management that apply in general dental practice. You’ll explore 7 strategies for success from both a clinical and business perspective. Date: Tuesday 14 May 2019 Time: 13:00 - 14:00

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Webinar 30/04/2019

Recorded webinar: The business of dentistry

Recorded webinar: The business of dentistry

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Running a modern dental practice involves navigating ethical dilemmas and tackling the difficulties of clinical decision making. Join dental director Raj Rattan as he explores some key aspects of the business of dentistry, including root causes of ethical failures, areas of high risk, and models for decision making. Date: Tuesday 30 April 2019 Time: 13:00 - 14:00

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Webinar 09/04/2019

Recorded webinar: Building resilience and avoiding burnout

Recorded webinar: Building resilience and avoiding burnout

Time to read article: 2 mins
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It’s a terrible thing to experience, but burnout also has an impact on your dentolegal risk, and the safety of your patients. Join Dr Suzy Jordache and Dr David Monaghan for a webinar designed to empower you to identify and manage this very real threat that clinicians face. Date: Tuesday 9 April 2019 Time: 19.30 – 20.30

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Webinar 28/03/2019

Recorded webinar: Stepping up: Going from foundation dentist to assoc...

Recorded webinar: Stepping up: Going from foundation dentist to associate

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It can be daunting making the transition from foundation dentist to associate. Take on the next stage of your career with confidence. Join dentolegal consultants George Wright and David Hartoch as we look into some of the common challenges young dentists have to deal with, and the best ways to tackle them.

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Webinar 05/03/2019

Recorded webinar: Consent - Does yes really mean yes

Recorded webinar: Consent - Does yes really mean yes

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When it comes to obtaining valid consent, there are many key issues to consider for each patient, every time they require treatment. Join Dentolegal Consultant, Helen Kaney as she investigates when ‘yes’ really means ‘yes’ and examines the key aspects of obtaining valid consent. Date: Tuesday 5 March 2019 Time: 13:00 - 14:00

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Webinar 04/01/2019

Recorded webinar: Phasing down of amalgam - risk managing the impleme...

Recorded webinar: Phasing down of amalgam - risk managing the implementation of the Mercury Regulations

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This webinar will explore the background to the 2017 Mercury Regulations and discuss their implementation with particular emphasis on risk management in dental practice. Date: Wednesday 30 January 2019 Time: 13:00 - 14:00

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Webinar 11/09/2018

Recorded webinar: Ethical, legal advertising: websites, social media...

Recorded webinar: Ethical, legal advertising: websites, social media and staying safe

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Managing your professional and personal imagine online can seem like a minefield. But it doesn’t need to be. Join dentolegal consultant Philip Johnstone for a webinar looking at the legal and regulatory requirements you are expected to meet, as set down by the GDC and other bodies involved in the regulation of advertising in the UK. Date: Tuesday 11 September 2018 Time: 13:00 - 14:00

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Webinar 01/08/2018

Recorded webinar: Key rules for valid consent

Recorded webinar: Key rules for valid consent

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Join dentolegal adviser Dr Len D’Cruz as he discusses the complexities and best practice around obtaining consent from patients.

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Webinar 07/06/2018

Recorded webinar: Handling complaints in the dental practice

Recorded webinar: Handling complaints in the dental practice

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Join dentolegal adviser Caroline Dodd as she provides an update on how to handle complaints in dental practice, examining the responsibilities of the whole team in responding to concerns. This webinar will also clarify what is expected from GDC Registrants.

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Individual improvement programmes

Intensive and bespoke training for individuals who have suffered from higher levels of patient dissatisfaction and complaints than their peers.

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