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Articles and features 16/04/2019

World day for safety and health at work

World day for safety and health at work

Time to read article: 3 mins
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Croner – Dental Protection’s trusted health and safety partner – provide answers to the most important questions an employer needs to ask to ensure a safe workplace

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Articles and features 29/03/2019

Surviving dental school: Taking care of your health

Surviving dental school: Taking care of your health

Time to read article: 2 mins
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When your focus is on caring for your patients day in day out, it can be easy to let your own health issues slip from your priorities. But staying well is important for both you and your patients, so it’s really important to get into good habits while you’re at dental school.

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Articles and features 18/03/2019

Whitening within the law

Whitening within the law

Time to read article: 3 mins
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With strict regulations around the use of tooth whitening products in EU countries, Martin Foster, dentolegal consultant, discusses how to stay within the law.

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Articles and features 14/03/2019

Record keeping in Scotland

Record keeping in Scotland

Time to read article: 5 mins
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Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read details on how long records should be retained.

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Articles and features 12/03/2019

Changes to payslips for workers

Changes to payslips for workers

Time to read article: 3 mins
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From 6 April 2019 itemised payslips need to be issued to workers. Croner, the HR and employment law specialists, provide guidance on how dental practices need to respond to this change

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Articles and features 25/02/2019

Ectopic canines – dentolegal challenges and how to avoid them

Ectopic canines – dentolegal challenges and how to avoid them

Time to read article: 3 mins
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Every year, Dental Protection assists members in responding to complaints and claims where it is alleged that there was a failure to identify and appropriately manage ectopic canines. Successful defence of these claims relies heavily on the detail contained within the clinical records.

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Articles and features 22/02/2019

Top 10 elective planning tips

Top 10 elective planning tips

Time to read article: 1 mins
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When planning your elective, its essential to stay organised and have the right measures in place to help make your experience as stress free as possible. Here's our list of top 10 things to consider before and during your trip.

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Articles and features 14/02/2019

How to fall back in love with your dental career

How to fall back in love with your dental career

Time to read article: 2 mins
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Working in dentistry has its ups and downs, so it’s important to do the things that help you stay happy at work.

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Articles and features 06/02/2019

Surviving dental school: Working with patients

Surviving dental school: Working with patients

Time to read article: 2 mins
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Patients will not necessarily be in a position to differentiate between you, as a dental student, and a fully qualified dentist – so it’s up to you to make sure they know who you are.

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Articles and features 31/12/2018

Surviving dental school: Communication

Surviving dental school: Communication

Time to read article: 2 mins
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Good dentists are good communicators – it’s that simple. Our experience over many years is that mistakes in practice can happen as a result of poor communication. Developing both your teamwork and communication skills at dental school will stand you in good stead as a dentist.

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Articles and features 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Dental Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Articles and features 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

Time to read article: 4 mins
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Managing a patient’s expectations starts and finishes with good communication

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Articles and features 11/12/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

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A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case

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Articles and features 30/11/2018

12 record keeping tips

12 record keeping tips

Time to read article: 2 mins
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We have made a list of the things to remember when it comes to making and retaining good patient records.

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Articles and features 12/11/2018

Surviving dental school: social media

Surviving dental school: social media

Time to read article: 1 mins
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In today’s media-driven society, the boundaries between private and professional life are becoming increasingly blurred. In such a fast-moving environment, it’s all too easy to forget that the same standards of professionalism and confidentiality apply no matter what the medium of communication.

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Articles and features 27/09/2018

Grey areas in clinical decision-making

Grey areas in clinical decision-making

Time to read article: 6 mins
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Robert Caplin, senior teaching fellow, King’s College London, looks at how properly weighing up the various factors in a decision can benefit both practitioner and patient.

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Articles and features 27/09/2018

Reflection and risk management

Reflection and risk management

Time to read article: 3 mins
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Dr Raj Rattan, Dental Director, discusses how to effectively reflect on clinical practice and its importance for risk management.

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Articles and features 21/09/2018

Symbolic atonement

Symbolic atonement

Time to read article: 3 mins
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When a patient complains, what are they trying to achieve – an apology, a remedy, an expression of sympathy or empathy, accountability or just revenge? Jane Merivale, head of policy and technical at Dental Protection, looks at when financial redress can be the correct course of action.

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Case study 21/09/2018

A lacerated cheek

A lacerated cheek

Time to read article: 2 mins
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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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Case study 20/09/2018

A request for compensation

A request for compensation

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Dental Protection advises two members from a practice following a patient complaint after a replacement filling was required.

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