Articles and features 18/07/2025 You’ve got mail: The emotional impact of a GDC investigation Preview Article You’ve got mail: The emotional impact of a GDC investigation Time to read article: 7 mins Close Preview A dental hygienist speaks openly about the impact of a GDC investigation on her physical and mental health and her inspiration behind not giving up. Read more Article contains Text Tagged in... dental hygienist fitness to practise DCP gdc Investigations dental care professional
Articles and features 18/07/2025 The devil is in the detail – why comprehensive patient records are es... Preview Article The devil is in the detail – why comprehensive patient records are essential Time to read article: 4 mins Close Preview Nuala Carney stresses the importance of detailed record-keeping as a protection against future claims and complaints Read more Article contains Text Tagged in... Radiography Record Keeping
Case study 18/07/2025 Why communication counts Preview Article Why communication counts Time to read article: 2 mins Close Preview Sincere communication is often the key to navigating difficult conversations. This case involving a dental hygienist shows how your interactions with patients can often escalate unexpectedly, especially in online communications. Read more Article contains Text Tagged in... DCP dental care professional Communication Difficult Conversations Professionalism
Articles and features 24/06/2025 Navigating burnout in dentistry: Anna Middleton shares her journey Preview Article Navigating burnout in dentistry: Anna Middleton shares her journey Time to read article: 2 mins Close Preview Dental hygienist Anna Middleton reflects on the pressures facing dental professionals today and the importance of open conversations around mental health. Read more Article contains Text
Case study 15/05/2025 Turkey teeth: managing the fallout of dental tourism Preview Article Turkey teeth: managing the fallout of dental tourism Time to read article: 4 mins Close Preview Simrit Ryatt, Dentolegal Consultant, recalls the case of a dentist who sought Dental Protection advice after his aspiring influencer patient opted for treatment abroad. Read more Article contains Text Tagged in... Record Keeping dental tourism emergency care tooth whitening cosmetic dentistry
Case study 15/05/2025 Cosmetic procedure leads to complaint Preview Article Cosmetic procedure leads to complaint Time to read article: 3 mins Close Preview Dr Richard Hartley shares a case in which poor preparation for a cosmetic procedure leads to a patient complaint. Read more Article contains Text Tagged in... cosmetic dentistry Complaints veneers
Case study 15/05/2025 Short term orthodontics Preview Article Short term orthodontics Time to read article: 2 mins Close Preview Miss N attended an examination appointment with a new dentist, unhappy with the appearance of her upper teeth. Read more Article contains Text Tagged in... Treatment Planning Communication Competence
Case study 15/05/2025 A letter of complaint for a first-year associate Preview Article A letter of complaint for a first-year associate Time to read article: 1 mins Close Preview Dr George Wright, Deputy Dental Director of Dental Protection, reports on a case about a first-year associate who received a letter of complaint. Read more Article contains Text
Case study 15/05/2025 An allegation of dishonesty Preview Article An allegation of dishonesty Time to read article: 3 mins Close Preview A miscommunication over practice ownership leads Dr S into a lengthy and challenging legal dispute. Luckily, Dental Protection were there to assist. Read more Article contains Text Tagged in... Complaints fitness to practise Record Keeping Practice management misconduct
Articles and features 07/03/2025 Dental Protection responds to POMs legislation for dental hygienists... Preview Article Dental Protection responds to POMs legislation for dental hygienists and therapists Time to read article: 1 mins Close Preview Last year’s change in legislation allowing dental hygienists and therapists to supply and administer certain prescription only medicines (POMs) has enabled dental practices to make much better use of the skills within their dental team. Read more Article contains Text Tagged in... DCP Direct Access
Articles and features 07/03/2025 Accelerating action for women in healthcare Preview Article Accelerating action for women in healthcare Time to read article: 2 mins Close Preview International Women’s Day is about celebrating the success of women as well as recognising the progress is still needed to achieve gender equality. Here at MPS we understand that means deeds not words are required if we are going to continue accelerating action. Read more Article contains Text Tagged in... IWD
Articles and features 03/12/2024 New duty to prevent sexual harassment in the workplace Preview Article New duty to prevent sexual harassment in the workplace Time to read article: 3 mins Close Preview On the 26 October 2024, the Government’s Worker Protection Act came into effect requiring employers to take a proactive approach to preventing sexual harassment in the workplace. In this article, Croner outlines the Act’s key requirements and the steps you can take to meet these new obligations. Read more Article contains Text Tagged in... Croner
Articles and features 03/12/2024 Zero-hours contracts - how the new bill may affect your practice Preview Article Zero-hours contracts - how the new bill may affect your practice Time to read article: 3 mins Close Preview The Employment Rights Bill, introduced to Parliament on 10 October 2024, is set to make some of the most significant changes to employment law in a generation, with a particular focus on ‘exploitative’ zero-hours contracts. In this article Croner outlines what these changes are and how you can prepare for the new legislation. Read more Article contains Text Tagged in... Croner
Articles and features 22/10/2024 HR Topic - How do I dismiss someone on probation? Preview Article HR Topic - How do I dismiss someone on probation? Time to read article: 3 mins Close Preview Staff dismissals can be a challenging process for both sides. In this article, Croner explores the legal routes a practice principal can take to ensure a due process is observed. Read more Article contains Text Tagged in... Croner
Articles and features 22/10/2024 HR Topic - How to manage absence and mental wellbeing Preview Article HR Topic - How to manage absence and mental wellbeing Time to read article: 3 mins Close Preview Managing absences and balancing the wellbeing of your dental staff doesn’t have to be a struggle. In this article, Dental Protection partner, Croner shares techniques to help ensure your team remains present and correct. Read more Article contains Text Tagged in... Croner
Articles and features 04/07/2024 HR Topic - Training and development for dental professionals Preview Article HR Topic - Training and development for dental professionals Time to read article: 6 mins Close Preview Read more Article contains Text
Articles and features 04/07/2024 HR Topic - Changes to flexible working regulations & encouraging a wo... Preview Article HR Topic - Changes to flexible working regulations & encouraging a work-life balance Time to read article: 4 mins Close Preview Read more Article contains Text
Articles and features 30/04/2024 A workspace revolution for the independent hygienist Preview Article A workspace revolution for the independent hygienist Time to read article: 2 mins Close Preview Anna Middleton reveals all about her independent dental business, London Hygienist. Read more Article contains Text
Articles and features 05/03/2024 Radiation exposure: what are your obligations as an employer? Preview Article Radiation exposure: what are your obligations as an employer? Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Croner
Articles and features 05/03/2024 Combatting workforce shortages Preview Article Combatting workforce shortages Time to read article: 2 mins Close Preview Within this article, the experts at Croner will delve into the current landscape, explore the root causes of these challenges, and discuss potential strategies to address them. Read more Article contains Text Tagged in... Croner Human Resources
Articles and features 05/03/2024 HR case studies: dilemmas faced by Practice Principal members Preview Article HR case studies: dilemmas faced by Practice Principal members Time to read article: 1 mins Close Preview Here are some recent case studies based on advice given to members, alongside Croner's expert advice - available to Practice Principal members at any time. Read more Article contains Text Tagged in... Croner
Articles and features 15/02/2024 Dental elective: From theory to practice Preview Article Dental elective: From theory to practice Time to read article: 3 mins Close Preview Tilly Weerasuriya, a fifth year dental student at King's College London, shares her experience of taking her studies around the world, and the valuable insights she gained from it. Read more Article contains Text
Articles and features 22/06/2023 10 years on: Direct Access for dental hygienists and dental therapists Preview Article 10 years on: Direct Access for dental hygienists and dental therapists Time to read article: 10 mins Close Preview This year marks the tenth anniversary of Direct Access. Evelyn Ferguson-Williams, Dental Case Manager at Dental Protection, provides an update as well as gives voice to concerns from our members about changes to Scope of Practice guidance. Read more Article contains Text Tagged in... DCP Dental Healthcare Professional Dental Hygienist Direct Access Dental Therapist
Case study 15/06/2023 Diagnostic errors: three case studies Preview Article Diagnostic errors: three case studies Time to read article: 8 mins Close Preview Dr Nuala Carney, Dentolegal Consultant at Dental Protection, looks at three cases involving diagnostic errors, all with very different outcomes Read more Article contains Text