Membership information 0800 561 9000
Dentolegal advice 0800 561 1010

FREQUENTLY ASKED QUESTIONS

  • Q
    Do I get a reduced subscription rate if I participate in Dental Protection education?
    +
    11 May 2015

    No, not at present. Dental Protection sets its subscription rates to reflect the risks of various groups of doctors who share similar characteristics – for example specialty groupings. Therefore, the rate you pay is set to reflect the level of potential risk. 

    At the present time the main benefits to the individual practitioner of engaging with our educational programs are:

    • Enhanced risk management skills
    • Improved patient outcomes
    • Reduced likelihood of involvement with claims or complaints and the associated stress, worry and inconvenience they bring.

     

  • Q
    Can you make the course materials available online?
    +
    11 May 2015

    The course materials are only an addition to the workshop and not a replacement for it. They do not contain the videos, the exercises or the speaker’s notes that are vital parts of the workshop. Therefore, the workshop material is not available online. 

    We know that it can be difficult for some members to attend workshops. This is why MPS has launched Prism, an online e-learning resource for members. You can access it by clicking here.

  • Q
    I can't get to the venue until after the workshop has started. Can I still have my CPD/CEU/CME points?
    +
    11 May 2015

    If you believe you are going to be late, we would recommend that you register on another date. The introduction to the workshop is important for the messages later. Most Colleges require proof from us that you have attended the complete workshop and may take into consideration any discrepancies between attendance-register records and time claimed.

  • Q
    I can't attend any of the workshops - can you send me the course materials instead?
    +
    11 May 2015

    The course materials are only an addition to the workshop and not a replacement for it. They do not contain the videos, the exercises or the speaker’s notes that are vital parts of the workshop. Therefore, we do not provide workshop material to people who do not attend.

  • Q
    Can I just turn up to attend a workshop on the day?
    +
    11 May 2015

    No, places are limited and it is not possible for the workshop presenters to cater for members who do not book a place in advance. There will be no workbook for you or an attendance certificate in your name.



  • Q
    Will you reimburse my travel expenses?
    +
    11 May 2015

    No. While we believe education to be an appropriate use of (a small part of) members’ subscriptions, we do not believe that the majority of members would agree that reimbursement of other members’ travel expenses would be a good way to use their funds.

  • Q
    Is there a charge for car parking when attending a workshop?
    +
    11 May 2015

    Dental Protection does not pay for car parking. However, the venue where the workshop is being held may charge a car parking fee to use their car park (if available). This is at the discretion of the venue so we advise you to check before you travel.

  • Q
    If I cancel my attendance at a workshop, will I be penalised?
    +
    11 May 2015

    Although we reserve the right to charge a cancellation fee, as per the terms and conditions you agree to when making your booking, wherever possible we try not to do this. If you give us notice or if an emergency arises (either private or patient) we will not charge you. However, we do reserve the right to charge attendees who do not contact us at all about their inability to attend (before or after the event) particularly if this happens on more than one occasion.

  • Q
    I have only just opened my letter; why are the workshops so full already?
    +
    11 May 2015

    Your letter may have been delayed in the post. There are limited spaces available for each workshop and because the workshops are well received they can fill within a very short time. Most people go online to make bookings and, especially over weekends, this often means that they take the spaces first.

  • Q
    I have attended a workshop and think this would be valuable for colleagues, can I use the materials provided to pass on what I learnt?
    +
    11 May 2015

    Sorry, no. We copyright our materials as we believe that intensive training is required to be able to fully explain the concepts contained within. Faculties undergo a four-day residential training session to get to that point. However, we would be delighted to run the workshop within your organisation. 

    If you would like to organise a workshop within your organisation and are based in the UK, Ireland or South Africa you can request a speaker and a member of our team will be in contact.

    To speak to a member of the educational services team about arranging an in-house workshop in other countries, please email us. A member of the educational services team will be in contact with you shortly.