Case study 15/06/2023 Diagnostic errors: three case studies Preview Article Diagnostic errors: three case studies Time to read article: 8 mins Close Preview Dr Nuala Carney, Dentolegal Consultant at Dental Protection, looks at three cases involving diagnostic errors, all with very different outcomes Read more Article contains Text
Articles and features 15/06/2023 Ethical fingerprints: how our ethics can be impacted by clinical work Preview Article Ethical fingerprints: how our ethics can be impacted by clinical work Time to read article: 4 mins Close Preview Dr Martin Foster, Dentolegal Consultant at Dental Protection, looks at how ethics shape the traces dental practitioners leave in their patient care Read more Article contains Text
Articles and features 14/06/2023 Record keeping: a dental nurse’s perspective Preview Article Record keeping: a dental nurse’s perspective Time to read article: 9 mins Close Preview Evelyn Ferguson-Williams, Dental Case Manager at Dental Protection, explains the record keeping responsibilities of dental nurse, which are an essential part of their daily routine. Read more Article contains Text Tagged in... dental care professional dental nurse DCP dental healthcare professional dental hygienist dental therapist
Articles and features 02/05/2023 Understanding patient behaviour to educate and motivate Preview Article Understanding patient behaviour to educate and motivate Time to read article: 2 mins Close Preview Dental Protection member and award-winning hygienist Amber Ojak (@theedinburghdentalhygienist) explores how taking the time to understand patient behaviour can be key in improving oral hygiene and treating periodontal disease. Read more Article contains Text Tagged in... dental hygienist DCP Wellbeing dental therapist
Case study 02/05/2023 Dental trainee gets caught drink driving Preview Article Dental trainee gets caught drink driving Time to read article: 2 mins Close Preview A dental trainee gets arrested for drink driving in the first week of his new placement. Read more Article contains Text
Case study 25/04/2023 A disagreement about prescribing results in a complaint Preview Article A disagreement about prescribing results in a complaint Time to read article: 2 mins Close Preview A Christmas Eve shift features complications for a foundation dentist placed on the emergency rota. Read more Article contains Text
Case study 17/03/2023 Patient accidentally inhales crown Preview Article Patient accidentally inhales crown Time to read article: 2 mins Close Preview First-year associate dentist, Dr K, is shocked when their patient accidentally swallowed a crown during fitting. Dr George Wright, Deputy Dental Director of Dental Protection recalls the case. Read more Article contains Text Tagged in... foundation dentist
Articles and features 10/03/2023 School outreach programmes: What to consider before handing out free... Preview Article School outreach programmes: What to consider before handing out freebies and taking photos Time to read article: 5 mins Close Preview Practitioners who dedicate their time, effort and resources to school outreach programmes, generally do so voluntarily and with the best interests of the community at heart. But what happens when a seemingly innocent act endangers children? Dr Yash Naidoo, Case Manager at Dental Protection, shares a real-life experience. Read more Article contains Text
Case study 22/02/2023 A letter of complaint for a first-year associate Preview Article A letter of complaint for a first-year associate Time to read article: 1 mins Close Preview Dr George Wright, Deputy Dental Director of Dental Protection, reports on a case about a first-year associate who received a letter of complaint. Read more Article contains Text
Case study 15/11/2022 Take clinical examinations wherever possible Preview Article Take clinical examinations wherever possible Time to read article: 1 mins Close Preview Making assumptions can have serious consequences, as this cautionary case illustrates. Read more Article contains Text Tagged in... Periodontics Prescribing Negligence Record Keeping Ethics Professionalism
Case study 15/11/2022 Keep patients informed of treatment options Preview Article Keep patients informed of treatment options Time to read article: 1 mins Close Preview The importance of discussing and documenting everything with your patients cannot be over-emphasised, as this case proves. Read more Article contains Text Tagged in... Record Keeping Communication Consent Negligence Professionalism Ethics
Case study 15/11/2022 Keep adequate records to avoid costly settlements Preview Article Keep adequate records to avoid costly settlements Time to read article: 1 mins Close Preview Avoid costly settlements in the future by keeping adequate records now... Read more Article contains Text Tagged in... Generic Dentistry Communicate Record Keeping Prosthodontics Managing Clinical Risk
Case study 02/11/2022 Are you incompetent? Preview Article Are you incompetent? Time to read article: 2 mins Close Preview Dr Annalene Weston, Dentolegal Consultant at Dental Protection, walks us through a case where this very question was asked of a practitioner. Read more Article contains Text Tagged in... extraction Ethics Professionalism clinical neglience Complaints
Case study 02/11/2022 Lacerations claim goes to trial Preview Article Lacerations claim goes to trial Time to read article: 2 mins Close Preview Suzanne Tate, Litigation Solicitor at Dental Protection reports on a claim that involved the witness statement of the assisting dental nurse. Read more Article contains Text Tagged in... Claims clinical neglience
Case study 01/11/2022 Amalgam ‘allergy’ leads to claim Preview Article Amalgam ‘allergy’ leads to claim Time to read article: 5 mins Close Preview Paula Conwell, Litigation Solicitor at Dental Protection, details a claim of negligence which was later taken to trial. Read more Article contains Text Tagged in... duty of care Patient Safety Procedures clinical neglience Systems Diagnosis
Articles and features 28/10/2022 How to spot a patient that might sue you Preview Article How to spot a patient that might sue you Time to read article: 4 mins Close Preview What triggers litigation in patients – something we said, something we did? Or something more? Helen Harbourne, Claims Manager at Dental Protection, considers the issue. Read more Article contains Text Tagged in... Complaints Claims clinical neglience Consent Litigation
Articles and features 28/10/2022 Impostor syndrome – am I good enough? Preview Article Impostor syndrome – am I good enough? Time to read article: 4 mins Close Preview Impostor syndrome can be described as a pervasive feeling of self-doubt, insecurity or fraudulence – one that can stubbornly persist, despite much evidence to the contrary. Dr Colm Harney, Dentolegal Consultant at Dental Protection, explores the concept. Read more Article contains Text Tagged in... Wellbeing
Articles and features 28/10/2022 Confidence must come with competence Preview Article Confidence must come with competence Time to read article: 5 mins Close Preview Dr Raj Rattan, Dental Director at Dental Protection, looks at why a practitioner’s confidence is misplaced without the competence to back it up. Read more Article contains Text Tagged in... Competence handovers clinical neglience Professionalism Patient Safety Consent
Case study 01/09/2022 Why communication counts Preview Article Why communication counts Time to read article: 2 mins Close Preview Sincere communication is often the key to navigating difficult conversations. This case involving a dental hygienist shows how your interactions with patients can often escalate unexpectedly, especially in online communications. Read more Article contains Text Tagged in... Professionalism Difficult Conversations DCP Communication dental care professional
Case study 11/08/2022 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 3 mins Close Preview Dental hygienists, dental therapists and oral health therapists leave their practices for a variety of reasons, and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice Read more Article contains Text
Articles and features 25/07/2022 Thwarting vicarious liability and non-delegable duty of care claims Preview Article Thwarting vicarious liability and non-delegable duty of care claims Time to read article: 4 mins Close Preview Dental Protection outlines the ways you can protect yourself from an allegation of non-delegable duty of care or a claim of vicarious liability. Read more Article contains Text Tagged in... Claims NDDC vicarious liability non-delegable duty of care duty of care
Case study 11/07/2022 Lost root claim goes to trial Preview Article Lost root claim goes to trial Time to read article: 4 mins Close Preview Paula Conwell, Litigation Solicitor at Dental Protection explains how a specialist expert assisted in a case concerning a delayed extraction. Read more Article contains Text Tagged in... Consent Expert Reports Record Keeping
Case study 11/07/2022 Apicectomy problem leads to excessive claim Preview Article Apicectomy problem leads to excessive claim Time to read article: 1 mins Close Preview Dawn Wood, Claims Negotiator at Dental Protection reports on a recent case whereby the claim was reduced and saved a significant amount of the member fund. Read more Article contains Text Tagged in... extraction Consent Claims
Case study 11/07/2022 Missed periodontal disease leads to claim Preview Article Missed periodontal disease leads to claim Time to read article: 2 mins Close Preview Dawn Wood, Claims Negotiator at Dental Protection reports on a case that highlights the importance of conducting regular Basic Periodontal Examinations (BPE). Read more Article contains Text Tagged in... Communication Expert Reports Record Keeping