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Articles and features 09/08/2019

Understanding the effect of late reported claims

Understanding the effect of late reported claims

Time to read article: 4 mins
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Dr Yvonne Shaw, Head of Underwriting at Dental Protection, explains why when it comes to a defence organisation, you need to be thinking 25 years ahead

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Case study 09/08/2019

Leaving a sour taste in the mouth

Leaving a sour taste in the mouth

Time to read article: 2 mins
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Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice.

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Articles and features 29/07/2019

Maintaining professionalism online: the risks of social media

Maintaining professionalism online: the risks of social media

Time to read article: 2 mins
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Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence.

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Articles and features 05/07/2019

What does discretionary indemnity mean for you?

What does discretionary indemnity mean for you?

Time to read article: 3 mins
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We answer your common queries and bust some myths surrounding discretionary indemnity

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Articles and features 05/07/2019

Mastering difficult interactions with patients

Mastering difficult interactions with patients

Time to read article: 2 mins
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We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members.

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Case study 01/07/2019

Is it vital?

Is it vital?

Time to read article: 3 mins
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Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side.

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Articles and features 26/06/2019

Iatrogenic injuries and what can be done to avoid them

Iatrogenic injuries and what can be done to avoid them

Time to read article: 8 mins
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Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them.

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Articles and features 25/06/2019

It could happen to you

It could happen to you

Time to read article: 5 mins
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Dr T has worked as a GDP for 15 years. He talks to us about an unusual complaint he received and the lessons he has learned from it.

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Articles and features 14/05/2019

Senior Dentolegal Consultant appointed Dean at the Faculty of Forensi...

Senior Dentolegal Consultant appointed Dean at the Faculty of Forensic and Legal Medicine

Time to read article: 1 mins
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Brian Westbury, Senior Dentolegal Consultant at Dental Protection has been appointed Dean at the Faculty of Forensic and Legal Medicine.

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Articles and features 08/05/2019

Changes to the classification of periodontal diseases

Changes to the classification of periodontal diseases

Time to read article: 2 mins
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Dr Andrew Walker, dentolegal consultant and periodontal specialist, introduces the international classification of periodontal diseases

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Articles and features 03/05/2019

A day in the life of a dentolegal consultant

A day in the life of a dentolegal consultant

Time to read article: 3 mins
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David Hartoch describes a typical day working as a dentolegal consultant at Dental Protection

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Articles and features 01/05/2019

Alternative orthodontics

Alternative orthodontics

Time to read article: 3 mins
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In some areas of dentistry, the divergence of opinion leads to significant conflict. Orthodontics is one area that has provoked substantial dispute within the dental profession.

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Articles and features 18/03/2019

Whitening within the law

Whitening within the law

Time to read article: 3 mins
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With strict regulations around the use of tooth whitening products in EU countries, Martin Foster, dentolegal consultant, discusses how to stay within the law.

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Articles and features 14/03/2019

Record keeping in Scotland

Record keeping in Scotland

Time to read article: 5 mins
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Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read details on how long records should be retained.

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Articles and features 25/02/2019

Ectopic canines – dentolegal challenges and how to avoid them

Ectopic canines – dentolegal challenges and how to avoid them

Time to read article: 3 mins
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Every year, Dental Protection assists members in responding to complaints and claims where it is alleged that there was a failure to identify and appropriately manage ectopic canines. Successful defence of these claims relies heavily on the detail contained within the clinical records.

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Articles and features 14/02/2019

How to fall back in love with your dental career

How to fall back in love with your dental career

Time to read article: 2 mins
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Working in dentistry has its ups and downs, so it’s important to do the things that help you stay happy at work.

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Articles and features 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Dental Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Articles and features 11/12/2018

Bridging the expectation gap

Bridging the expectation gap

Time to read article: 4 mins
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Managing a patient’s expectations starts and finishes with good communication

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Articles and features 11/12/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

Time to read article: 3 mins
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A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case

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