Press release 04/11/2019 Concern over dental regulator’s covert investigations Preview Article Concern over dental regulator’s covert investigations Time to read article: 2 mins () ★ Close Preview The leading protection organisation for dentists has said it is “disappointed and concerned” that the General Dental Council (GDC) is engaging in undercover investigations which are attempting to trick dentists into wrong-doing. Read more Article contains Text Tagged in... Claims gdc Complaints
Press release 09/09/2019 Dental Protection calls for GDC to allow more time to respond to alle... Preview Article Dental Protection calls for GDC to allow more time to respond to allegations in non-clinical cases Time to read article: 2 mins () ★ Close Preview GDC proposals to allow more time to respond to allegations must be extended to non-clinical cases, says Dental Protection. Read more Article contains Text Tagged in... Complaints Claims gdc
Press release 12/08/2019 40% of claims costs relate to treatment started over ten years ago Preview Article 40% of claims costs relate to treatment started over ten years ago Time to read article: 2 mins () ★ Close Preview New data published by Dental Protection reveals that almost 40% of its estimated annual claims costs in 2018 related to cases where treatment started ten or more years ago before the claim was made. Read more Article contains Text Tagged in... Claims
Articles and features 09/08/2019 Understanding the effect of late reported claims Preview Article Understanding the effect of late reported claims Time to read article: 4 mins () ★ Close Preview Dr Yvonne Shaw, Head of Underwriting at Dental Protection, explains why when it comes to a defence organisation, you need to be thinking 25 years ahead Read more Article contains Text Tagged in... Periodontics Claims
09/05/2019 Supporting dentists through the clinical negligence process Preview Article Supporting dentists through the clinical negligence process Time to read article: 2 mins () ★ Close Preview Our dentolegal advice service is there to help with queries and dentolegal emergencies 24/7, 365 days a year. Find out about how we support members through a claim. Read more Article contains Video Tagged in... Complaints Claims Successful Defence
Case study 02/05/2019 Video: A failed extraction handled appropriately Preview Article Video: A failed extraction handled appropriately Time to read article: 2 mins () ★ Close Preview A patient complains about a dentist’s technique and an alleged failure to prescribe antibiotics. In this video, find out how Dental Protection helped resolve the complaint. Read more Article contains Video Tagged in... Competence Consent Complaints Claims
Articles and features 21/12/2018 The cost of claims – control through proportionality Preview Article The cost of claims – control through proportionality Time to read article: 3 mins () ★ Close Preview If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Dental Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants Read more Article contains Text Tagged in... Claims
Case study 07/11/2016 The black, the white, and the grey Preview Article The black, the white, and the grey Time to read article: 1 mins () ★ Close Preview What happens when experts disagree? Clinical opinion can and will differ from dentist to dentist, and as this case shows, sometimes the best option is to bring the experts together... Read more Article contains Text Tagged in... Managing Financial Risk Competence Managing Clinical Risk Generic Dentistry Claims Prosthodontics
Case study 15/07/2014 Effective emergency arrangements can keep complaints at bay Preview Article Effective emergency arrangements can keep complaints at bay Time to read article: 2 mins () ★ Close Preview A patient in pain can create headaches for the practice too. Making sure you attend to a patient's needs, and can prove you did so, are paramount... Read more Article contains Text Tagged in... Issues & Conflict Management Patients Generic Dentistry Complaints Claims Managing Clinical Risk
Case study 15/07/2014 Unsatisfied on both sides Preview Article Unsatisfied on both sides Time to read article: 1 mins () ★ Close Preview This case illustrates the importance of handling complaints professionally – lead with your head, not your heart... Read more Article contains Text Tagged in... Issues & Conflict Management Complaints Generic Dentistry Claims Communicate Reputation management
Case study 11/07/2014 Failure to investigate leads to sizeable settlement Preview Article Failure to investigate leads to sizeable settlement Time to read article: 1 mins () ★ Close Preview If a patient complains of a painful swelling, failing to investigate its cause could lead to a devastating result, as this case demonstrates... Read more Article contains Text Tagged in... Diagnosis Managing Clinical Risk Generic Dentistry Claims Competence Professionalism
Case study 11/07/2014 Complications, circumstances, and compensation Preview Article Complications, circumstances, and compensation Time to read article: 1 mins () ★ Close Preview As this case demonstrates, medical and social history can be of equal importance in many outcomes... Read more Article contains Text Tagged in... Communicate Managing Clinical Risk Negligence Dental Records Claims Prosthodontics
Case study 11/07/2014 Can you fulfil all your obligations? Preview Article Can you fulfil all your obligations? Time to read article: 1 mins () ★ Close Preview Contracts between dentists and funding agencies are absolute – making sure you can honour your side of the bargain is essential... Read more Article contains Text Tagged in... Negligence Claims Competence Professionalism Contracts Generic Dentistry
Case study 11/07/2014 When doing nothing is an option Preview Article When doing nothing is an option Time to read article: 1 mins () ★ Close Preview Acting outside of one’s level of experience is one thing but failing to explain all treatment options, or the possibility of having none at all, is quite another... Read more Article contains Text Tagged in... Generic Dentistry Consent Periodontics Negligence Managing Clinical Risk Professionalism