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Webinar 11/01/2019

Webinar: Consent - Does yes really mean yes

Webinar: Consent - Does yes really mean yes

Time to read article: 1 mins
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When it comes to obtaining valid consent, there are many key issues to consider for each patient, every time they require treatment. Join Dentolegal Consultant, Helen Kaney as she investigates when ‘yes’ really means ‘yes’ and examines the key aspects of obtaining valid consent. Date: Tuesday 5 March 2019 Time: 13:00 - 14:00

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Workshop 14/12/2018

Building resilience and avoiding burnout

Building resilience and avoiding burnout

Time to read article: 1 mins
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The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence.

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Workshop 01/07/2018

Mastering consent & shared decision making

Mastering consent & shared decision making

Time to read article: 1 mins
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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

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Workshop 01/07/2018

Mastering adverse outcomes

Mastering adverse outcomes

Time to read article: 1 mins
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​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop 01/07/2018

Dental records for general dental practitioners

Dental records for general dental practitioners

Time to read article: 1 mins
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This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

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Workshop 01/07/2018

Mastering difficult interactions

Mastering difficult interactions

Time to read article: 1 mins
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This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

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Workshop 01/07/2018

Mastering your risk

Mastering your risk

Time to read article: 1 mins
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This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

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Webinar 01/06/2018

Webinar: Key rules for valid consent

Webinar: Key rules for valid consent

Time to read article: 1 mins
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Join dentolegal adviser Dr Len D’Cruz as he discusses the complexities and best practice around obtaining consent from patients.

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12/09/2017

Top Tips for Final Year Dental Students

Top Tips for Final Year Dental Students

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We hope you find these top tips useful. Everyone has their own ways of making life a little easier. If you would like to include a top tip on this page please click on the tab below.

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Advice booklet 22/08/2017

NHS Concerns, Complaints and Redress Arrangements

NHS Concerns, Complaints and Redress Arrangements

Time to read article: 1 mins
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Since 1 April 2011 The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 have applied to NHS treatment provided in Wales.

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Event 22/08/2017

Scottish Dental Show

Scottish Dental Show

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We'll be at the Scottish Dental Show at Braehead Arena, Glasgow, on Friday 19 and Saturday 20 May 2017.

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News and updates 22/08/2017

Your direct access questions answered

Your direct access questions answered

Time to read article: 10 mins
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The administration of local anaesthetics is governed by The Human Medicine Regulations. The GDC has no influence over this legislation and it is quite separate from the new direct access regulations.

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Articles and features 22/08/2017

GDC standards Q&A - Principle 3 - Obtain Valid Consent

GDC standards Q&A - Principle 3 - Obtain Valid Consent

Time to read article: 3 mins
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The GDC has very sensibly adopted the term 'valid consent' which helps to avoid the incorrect perception that giving patients information (informed consent) is sufficient to achieve a proper, valid consent. It isn't.

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Articles and features 22/08/2017

GDC standards Q&A - Principle 2 - Communicate Effectively With Patients

GDC standards Q&A - Principle 2 - Communicate Effectively With Patients

Time to read article: 7 mins
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In business, it is always a good idea to ensure that people who are making a purchase are made aware of the costs involved before agreeing to go ahead. In this way, any misunderstanding about the price can be eliminated.

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Articles and features 22/08/2017

Record Keeping in England

Record Keeping in England

Time to read article: 6 mins
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Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice.

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Articles and features 22/08/2017

What to expect when the CQC inspect

What to expect when the CQC inspect

Time to read article: 1 mins
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The Care Quality Commission (CQC) has stated that it intends to inspect approximately 10% of dental providers and that it will not apply ratings following inspections.

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Articles and features 22/08/2017

Support with CQC - Fundamental standards

Support with CQC - Fundamental standards

Time to read article: 3 mins
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Receiving and acting on complaints: a summary of complaints, responses, correspondence and other relevant information identified must be provided to CQC within 28 days of a request.

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