I was working as a young graduate dentist some years ago. I had three years of experience since graduating, and like many dentists starting their careers I worked at two different practices. I had recently started doing three days per week at a practice unsupervised and I felt confident in my clinical experience to do this, comforted by the knowledge that I could refer if required...

Although this is something of a worst-case scenario, this case demonstrates the need to be sure that whatever you do to a patient, you do no harm...

Defending against a claim of negligence stands a much greater chance of success if your records are straight...

Misunderstanding on the patient’s part can cause problems if they experience dissatisfaction with their treatment. Sometimes an apology is all that is necessary…