Managing your professional and personal imagine online can seem like a minefield. But it doesn’t need to be. Join dentolegal consultant Philip Johnstone for a webinar looking at the legal and regulatory requirements you are expected to meet, as set down by the GDC and other bodies involved in the regulation of advertising in the UK. Date: Tuesday 11 September 2018 Time: 13:00 - 14:00

When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them

​This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.

This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.

This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.

Join dentolegal adviser Caroline Dodd as she provides an update on how to handle complaints in dental practice, examining the responsibilities of the whole team in responding to concerns. This webinar will also clarify what is expected from GDC Registrants.

Join dentolegal adviser Dr Len D’Cruz as he discusses the complexities and best practice around obtaining consent from patients.

Tackle the complexities of confidentiality and the standards that dental professionals must observe when it comes to patient confidentiality and the sharing of information.

Dr Raj Rattan, Dental Director at Dental Protection, will be speaking on risk management at the Royal College of Surgeons Annual Scientific Meeting in Dublin on 3 November 2017.