Select country
Membership information
0800 561 9000
Dentolegal advice
0800 561 1010
Refine my search

Why do I need professional indemnity?

All dental professionals registered with the General Dental Council are required to make sure they have adequate and appropriate indemnity arrangements in place.

If an issue arises and the dentist involved doesn’t have the right protection, the cost of sorting things out can be disastrous – both financially, and in terms of their career prospects and reputation.

There can also be a huge amount of stress involved in legal proceedings, complaints, and investigations. Professional protection means there is someone on their side, who can relieve some of the burden by responding on their behalf, representing their interests, and focusing on getting the best possible outcome.

What can I call the advice line for?

We actively encourage members to get in touch using our Dentolegal Advice Line if they have any dentolegal or ethical concerns or doubts, even if they just need reassurance. They can get personal advice from fellow professionals who can understand the situation they’re in.

We also have an out of hours advice line, open 24/7, 365 days a year in an emergency.

Call our dentolegal advice line

If I call the advice line will my subscription rate go up?

Let’s dispel this myth. We do not use the number of requests for advice as part of our risk assessment of a member. This includes determining their membership subscription.

In fact, we actively encourage members to contact us for advice as soon as possible, not only to provide peace of mind but also with a view to preventing a concern or problem escalating unnecessarily.


I know that fees will not go up because we phone with a question, but will it go up if we need defence at some point?

We can reassure you that a single case and/or its outcome in isolation is unlikely in the extreme to have a detrimental effect on your membership of Dental Protection and/or your annual subscription.

Dental Protection does review members’ overall number and, in particular, pattern of cases and may consider an individual member’s risk profile if this is beginning to differ materially from that of their peers. It is only when members are considered to have a significantly different level of risk from that of their peers that they may be assessed for special terms, such as participation in risk management workshops or payment of enhanced subscriptions.

Even where this does occur, the case or claims information would only be one factor considered amongst several others in reviewing a member’s risk profile and subscription level. This is a careful and considered assessment that takes multiple factors into consideration – we don’t simply look at raw data in isolation.

How can Dental Protection help me if I receive a patient complaint?

A complaint can hit any dentist at any time, irrespective of their level of professional experience. If this happens to you, you're not alone and are welcome to call our dentolegal advice line for assistance and support. Our dedicated and experienced team can assist you to prepare a response to the patient with a view to minimising the risk of the situation escalating. This will enable you to deal with the complaint, learn from it and move on with your career.


What is the difference between indemnity for associate and hospital post/core training?

As an associate in general dental practice, you will be a self-employed independent contractor from day one. You will therefore have a professional responsibility to carry suitable indemnity in the event of a claim for compensation being made against you. Your indemnity provider will also assist you in managing any patient complaints.

However, as a hospital dentist you will be an employee of an NHS Trust. Employers have what is known in law as vicarious liability for their employees acting in the course of their employment. As such, any complaint or claim for compensation pertaining to treatment you have undertaken will be made against the Trust, not against you personally. This is what is generally referred to as the dentist benefitting from ‘Trust indemnity’.

It is nevertheless of the utmost importance to understand that Trust indemnity will not provide a hospital dentist with any assistance or support in the event of a General Dental Council investigation into their so-called Fitness to Practise. For this reason alone, it is vital that all hospital dentists also carry their own, personal indemnity.

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

Take the tour Continue to site

Dentolegal advice
0800 561 1010
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

Now you've seen all of the updated features, it's time for you to try them out.

Continue to site
Take again