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It’s not us it’s you

Every aspect of your membership puts you first. As a member-owned, not-for-profit organisation, we exist purely to support your professional interests and protect your finances, career and reputation from legal claims and complaints.

You get access to expert advice from the largest team of dentolegal consultants in the UK; dentists who talk your language and understand the challenges you face.

There’s also the reassurance you feel knowing that we’re financially secure. As part of the MPS group, we have the strongest mutual fund of any UK dental defence organisation. We’ve been around for over 125 years and you can rest assured we’ll be here for another 125 to protect you - whatever happens in your career.

Above all else, you’re free to practise with confidence knowing that your indemnity provider is working tirelessly to deliver the very best support, advice and training possible.

Advice when you need it:

Our dentolegal advice service is there to help with queries and dentolegal emergencies 24/7, 365 days a year. With the largest worldwide team of dentolegal experts, whatever your question, problem or dilemma, we are only ever a phone call away.

Access to the advice line is unlimited, and the number of times you call has no impact on your subscription rate.

Expert advice that’s always there:

“In a world where one can sometimes feel harassed by agencies, protocols, entitlement and always having to get it right, it’s essential to have access to reasoned support from Dental Protection.”
UK dentist, 2018
Infographic - total advice calls answered in 2018 was 11141
Infographic - 80 percent advice calls answered within 20s
Infographic - percentage of members who have used the advice line
Infographic - top topics of advice line calls

Handling complaints with confidence

A complaint can happen to any dental professional at any time. In 2018 alone, we helped members in over 2,700 cases where a complaint had been made.

When facing a complaint, it’s reassuring to know you have an organisation with more than a century of experience behind you.

No two complaints are the same, so we take a flexible approach to handling them. We follow our ten-step approach to help get the best resolution for our members.

Read our ten-step complaints approach

Fighting your corner with GDC proceedings

More than a quarter (29%) of the warnings issued by the GDC in the past five years relate to personal conduct matters. Not all organisations provide protection against GDC investigations that relate to personal conduct, but we do. 

This is just another example of where we provide excellence as standard to help safeguard your reputation. It also highlights how important our dentolegal support can be when faced with GDC proceedings.

Read more about our GDC defence:

“I was delighted to receive correspondence from the GDC explaining that my case had been closed by the Case Examiners with no further action. Thank you for the support, professionalism and wonderful advice you gave me throughout this difficult time. I can’t tell you how much I appreciate the amazing legal work you did on my behalf.”
UK dentist, 2019

Indemnity you can trust

As a member of Dental Protection, we’re here for you throughout your whole career, but if things go wrong our experience and dedication comes into its own.

If you receive a complaint or claim arising from your clinical practice you have the right to request indemnity. We can support you through every step of the clinical negligence claims process to make the whole experience a lot less daunting.

See how our claims process works

Periodontal protection, today and tomorrow

Claims relating to the diagnosis of periodontal disease are on the rise, with some taking up to 20 years to be reported. Therefore, it’s essential you choose a defence organisation that’s built to last.

At Dental Protection we’ll be here as long as you practise, and beyond. You can request assistance at any time and ask us for help and advice in relation to any incident that occurred during your membership period – even years after the date when the incident took place.

The quality of our support is matched by that of the education we provide. In the latest edition of our dental journal, Riskwise, we look in detail at the issues around periodontal claims and complaints and the measures you can take to reduce the risks.

Infographic - 35 percent of claims reported within one year
claims-snippet-2-1200px
Infographic - periodontal claims for up to GBP100k

Proud to be discretionary

The indemnity we offer individual dentists is based on the principle of discretion and provides a host of benefits. 

Discretion gives us flexibility. It lets us treat every case on its individual merit, even those with unusual circumstances.

It also lets us help when a tightly worded insurance contract may have prevented us. Our experienced dentolegal consultants and specialist solicitors can use their judgement and expertise to help you, without the restriction of small print or exclusion clauses. There are also no financial caps on the assistance we can provide.

READ WHAT DISCRETIONARY INDEMNITY MEANS FOR YOU
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