Case study 02/11/2021 An eventful extraction Preview Article An eventful extraction Time to read article: 4 mins () ★ Close Preview Read more Article contains Text Tagged in... Consent Negligence Complaints Dental Council Expert Reports extraction
Articles and features 29/01/2020 Surviving dental school: working with patients Preview Article Surviving dental school: working with patients Time to read article: 2 mins () ★ Close Preview Good communication is vital Read more Article contains Text Tagged in... Confidentiality Communication Consent gdc
Case study 04/12/2019 An unexpected surprise Preview Article An unexpected surprise Time to read article: 3 mins () ★ Close Preview Ms C visited her dentist, requesting an improvement on her overall smile and the specific appearance of the upper lateral incisors. Read more Tagged in... Consent
Case study 09/07/2019 Avoiding herodontics Preview Article Avoiding herodontics Time to read article: 2 mins () ★ Close Preview Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort. Read more Article contains Text Tagged in... Consent Communication Treatment Planning
Case study 02/05/2019 Video: A failed extraction handled appropriately Preview Article Video: A failed extraction handled appropriately Time to read article: 2 mins () ★ Close Preview A patient complains about a dentist’s technique and an alleged failure to prescribe antibiotics. In this video, find out how Dental Protection helped resolve the complaint. Read more Article contains Video Tagged in... Complaints Consent Claims Competence
Case study 14/03/2019 Video - The retained root and consent Preview Article Video - The retained root and consent Time to read article: 3 mins () ★ Close Preview A retained root causes a patient complaint against a dentist. Watch this short video to find out how the situation arose and what advice Dental Protection gave. Read more Article contains Video Tagged in... Dental Records Consent Compliance Communicate Complaints
Case study 20/09/2018 Incorrect use of reversal agent during sedation Preview Article Incorrect use of reversal agent during sedation Time to read article: 2 mins () ★ Close Preview This case study looks at how Dental Protection advised a member who had been investigated following the incorrect administration of a sedative. Read more Article contains Text Tagged in... Sedation Consent Investigations
Case study 20/09/2018 The retained root and consent Preview Article The retained root and consent Time to read article: 3 mins () ★ Close Preview A retained root causes a patient complaint against a dentist. While Dental Protection supported him in rectifying the matter, issues were raised with his record-keeping – find out what learning points came out of this case. Read more Article contains Text Tagged in... Consent Record Keeping Treatment Planning Complaints
Articles and features 22/08/2017 GDC standards Q&A - Principle 3 - Obtain Valid Consent Preview Article GDC standards Q&A - Principle 3 - Obtain Valid Consent Time to read article: 3 mins () ★ Close Preview The GDC has very sensibly adopted the term 'valid consent' which helps to avoid the incorrect perception that giving patients information (informed consent) is sufficient to achieve a proper, valid consent. It isn't. Read more Article contains Text Tagged in... Managing Clinical Risk Consent
Advice booklet 07/03/2016 Consent advice booklet Preview Article Consent advice booklet () ★ Close Preview Download our Consent advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Scotland Wales Consent England
Case study 10/03/2015 Broken endodontic instruments and the importance of radiographs Preview Article Broken endodontic instruments and the importance of radiographs Time to read article: 1 mins () ★ Close Preview Radiographs are vital tools to determine what is happening in a patient’s mouth. Without this knowledge, problems can arise... Read more Article contains Text Tagged in... Professionalism Generic Dentistry Consent Managing Clinical Risk Negligence
Case study 29/08/2014 Counter-claim wins due to lack of consent Preview Article Counter-claim wins due to lack of consent Time to read article: 1 mins () ★ Close Preview A patient cannot consent to treatment when sedated, so the simple answer is not to do anything the patient has not agreed to, as this case demonstrates... Read more Article contains Text Tagged in... Consent Managing Clinical Risk Ethics Generic Dentistry
Case study 15/07/2014 The writing (should be) on the wall Preview Article The writing (should be) on the wall Time to read article: 2 mins () ★ Close Preview Patients cannot be relied upon to second-guess your treatment plans. Making sure they understand what is reasonably expected of them along with any consequences of non-compliance is essential... Read more Article contains Text Tagged in... Generic Dentistry Consent Communicate Dental Records Record Keeping Orthodontics
Case study 15/07/2014 Great expectations Preview Article Great expectations Time to read article: 2 mins () ★ Close Preview As a dentist you always aim to do the best you can, but if you don’t effectively manage your patient’s expectations, they might have good grounds for a claim... Read more Article contains Text Tagged in... Managing Clinical Risk Patients Consent Orthodontics Communicate
Case study 15/07/2014 When sedation leads to settlement Preview Article When sedation leads to settlement Time to read article: 1 mins () ★ Close Preview Issuing warnings or important information to a sedated patient is never recommended. As this case demonstrates, you should make sure the patient understands any possible outcomes before treatment starts... Read more Article contains Text Tagged in... Dental Records Listen Generic Dentistry Communicate Consent Sedation
Case study 15/07/2014 Seeing through the patient’s eyes Preview Article Seeing through the patient’s eyes Time to read article: 2 mins () ★ Close Preview Technical excellence is something that may not be equally appreciated by clinician and patient. Regarding treatment from the patient’s point of view can help, as this case shows... Read more Article contains Text Tagged in... Prosthodontics Communicate Consent Managing Clinical Risk
Case study 15/07/2014 Changing faces – don’t be unrealistic Preview Article Changing faces – don’t be unrealistic Time to read article: 2 mins () ★ Close Preview When it comes to changing a patient’s appearance, you must be careful not to assume your vision is the same as theirs... Read more Article contains Text Tagged in... Record Keeping Consent Reputation management Prosthodontics Issues & Conflict Management Ethics
Case study 14/07/2014 Clarity is crucial in charging claims Preview Article Clarity is crucial in charging claims Time to read article: 1 mins () ★ Close Preview Just because you understand something doesn't mean the patient does too. Ensure there are no misunderstandings to prevent payment headaches... Read more Article contains Text Tagged in... Generic Dentistry Issues & Conflict Management Communicate Consent
Case study 14/07/2014 Don’t make the patient’s decisions Preview Article Don’t make the patient’s decisions Time to read article: 1 mins () ★ Close Preview Even if you’re sure you’ve given your patient all the options for treatment, without the records to back you up, trouble can ensue... Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry Consent Record Keeping
Case study 14/07/2014 Unrecorded discussion leads to claim for negligence Preview Article Unrecorded discussion leads to claim for negligence Time to read article: 2 mins () ★ Close Preview If you don’t record discussions with patients and warnings in the records, how can you hope to defend against a claim for negligence? Read more Article contains Text Tagged in... Communicate Dental Records Consent
Case study 11/07/2014 When doing nothing is an option Preview Article When doing nothing is an option Time to read article: 1 mins () ★ Close Preview Acting outside of one’s level of experience is one thing but failing to explain all treatment options, or the possibility of having none at all, is quite another... Read more Article contains Text Tagged in... Consent Professionalism Claims Generic Dentistry Managing Clinical Risk Negligence
Case study 11/07/2014 When silence isn’t golden Preview Article When silence isn’t golden Time to read article: 1 mins () ★ Close Preview The importance of discussing and documenting everything with your patients cannot be over-emphasised, as this case proves... Read more Article contains Text Tagged in... Professionalism Reputation management Negligence Consent Ethics Generic Dentistry