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Blog post 31/12/2018

Surviving dental school: Communication

Surviving dental school: Communication

Time to read article: 2 mins
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Good dentists are good communicators – it’s that simple. Our experience over many years is that mistakes in practice can happen as a result of poor communication. Developing both your teamwork and communication skills at dental school will stand you in good stead as a dentist.

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Blog post 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Dental Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Blog post 11/12/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

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A recent Supreme Court decision has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Dental Protection, looks at the ramifications of the case

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Blog post 12/11/2018

Surviving dental school: social media

Surviving dental school: social media

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In today’s media-driven society, the boundaries between private and professional life are becoming increasingly blurred. In such a fast-moving environment, it’s all too easy to forget that the same standards of professionalism and confidentiality apply no matter what the medium of communication.

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Blog post 15/08/2016

Infection control

Infection control

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In addition to several references in the press to “dirty dentists” this is the month that the case of Dr D’Mello returned to the GDC. More importantly, when the case is reported in the national press it has the potential to suggest that dental surgeries may not be safe or that cross - infection standards have been disregarded. One way to avoid such suspicion is to share your infection control routines with your patients at an early stage when they first come for treatment; adopt an “open house” policy.

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