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MPS is committed to providing a high quality service to our members.  We constantly seek to improve our service standards.  We take all comments and complaints seriously and aim to learn from them.

If you feel MPS could have done better or there is something you believe we should be doing differently we would like to hear from you even if you do not want to make a formal complaint.

  • Our aim is to resolve concerns to your satisfaction and learn any lessons from the complaint in order to improve our service in the future.
  • All complaints will be treated seriously and fairly regardless of whether they are made in person, by phone or in writing.
  • All complaints will be treated confidentially.
  • All complaints and comments will be examined thoroughly in order to identify any patterns.

To make a complaint about any aspect of the service you have received from MPS, please contact Dr Raj Rattan, Dental Director at raj.rattan@dentalprotection.org

 

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

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0800 561 9000

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