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A guide to your responsibilities as a member and examples of those circumstances in which we are unlikely to be able to help with a request for assistance.
As a mutual, member owned organisation we are here for the sole purpose of supporting and representing our members. We do this in accordance with the provisions of our Memorandum and Articles of Association (a copy of which can be found here), which govern the relationship between the organisation and our members.
You can use the following links to navigate to the relevant section on this page or continue scrolling:
Your eligibility to request assistance
Limitations of membership
Matters which fall outside of healthcare indemnity
Claims arising from your vicarious/extended liability
Matters related to deliberate, reckless or criminal acts
Matters related to personal conduct
Matters of commercial interest
Other matters which may not be in the wider interests of our members
Your responsibilities as a member
Keeping us up-to-date
In the event of a case, complaint or claim
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We carefully consider each request for assistance, but there are some circumstances in which we are unlikely to help. The following, whilst not an exhaustive list, are some examples of where we are unlikely to provide assistance.
These may include, for example:
*Subject to agreement with MPS, some categories of membership extend the right to request assistance for claims arising from the vicarious liability of some employed healthcare professionals e.g. dental nurses and healthcare assistants.
Further information on our vicarious/extended liability policy can be found here.
MPS is unlikely to assist with matters relating to personal rather than professional conduct unless brought before your professional regulator.
Examples of personal conduct include (but would not be limited to):
It is vital that you keep us up-to-date with any changes to your work that could impact on your membership. You are responsible for ensuring that the protection provided is appropriate for the work you undertake. Any failure to disclose full and accurate details could result in the declining or withdrawal of membership benefits and/or the termination or cancellation of membership. Please notify us of any changes in advance or as soon as possible after they come into effect.
Examples of changes we would expect you to tell us about include:
Members who are part of a Group Membership scheme should note that it remains their responsibility to ensure that membership is adequately maintained by the person within the group tasked with the administration of the scheme. Failure to inform us of a change, for example failing to inform of a return to work following maternity or paternity leave, cannot normally be rectified retrospectively.
For information on our use of your personal data and your rights, please see our Privacy Statement.
Our workshops are expertly facilitated, using a blend of presentations, small group discussions and activities, case studies, reflective exercises and opportunities to rehearse skills.
Find out more about our range of courses, including communication skills workshops, in-practice workshops and online tools.