Contacting member services Post date: 28/06/2018 The information within this article was correct at the time of publishing. Last updated 14/11/2018 If you have an enquiry about your membership or a Practice Xtra group scheme, or you need to make any changes, the quickest way to do this is through our Member Services Team. You can call 0800 952 0441 or email us at [email protected] or, for group schemes, [email protected] Please help us to respond as quickly as possible by including, or having to hand when you call, your Medical Protection membership number plus two pieces of information that will help us verify your identity. This is usually your date of birth and the first line of your address and postcode. We need this information to meet data protection requirements when locating your membership record so we can get you the answers you need straightaway. Share this article Share Tweet