Planned maintenance: 3 to 4 November.

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Record keeping issues are a common source of dentolegal problems faced by our members.

If you face a patient complaint or clinical negligence claim, comprehensive records are also essential in order to successfully defend a case.

Scroll down to browse our educational resources on this topic.

Articles and features

The latest guidance and advice from our dentolegal experts.

Case studies

Explore our collection of case studies bringing to life real examples of clinical negligence.

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Record Keeping
Dental Records and the Law - Frequently Asked Questions




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Online learning resources and webinars

Dental Protection members can access the following material by logging into PRISM.

Login to PRISM online learning platform

Webinars

  • POPI Act for Medical and Dental Practitioners - Part 1 [August 2020]
  • POPI Act for Medical and Dental Practitioners - Part 2 [September 2020]
  • Writing a report for the coroner [June 2019]
  • Record keeping: The journey to better records [November 2018]

Service availability

Our IT systems are undergoing scheduled maintenance between 19:30 (SAST) Thursday 29 January and 10:30 (SAST) Monday 2 February.

Access to some services will be affected during this period. While our systems are offline:

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General information

© 2010 - 2025 The Medical Protection Society Limited

Dental Protection is a trading name of The Medical Protection Society Limited (“MPS”). MPS is a company limited by guarantee in England with company number 00036142 at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG.

Dental Protection serves and supports the dental members of MPS with access to the full range of benefits of membership, which are all discretionary, and set out in MPS’s Memorandum and Articles of Association. MPS is not an insurance company. Dental Protection® is a registered trademark of MPS.

For information on MPS’s use of your personal data and your rights, please see our Privacy Notice.