Cases and insights

Practical insights drawn from cases and expert analysis.

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
23 Jul, 2026

Pressure, complaints and wellness in dentistry

Dr David Crum, Director of Indemnity Services NZDA, shares an evidence-led look at stress, complaints, and mental wellbeing in dentistry, and how practitioners can better protect themselves.
22 Jul, 2026

Human error in dentistry: Part three – strategies for prevention and mitigation

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the third of a three-part series.
22 Jul, 2026

The one thing: the power of the pre-treatment pause

New for Riskwise+, we’re introducing a series of short “one thing” pieces - simple, practical ideas to support safer everyday dental practice.
22 Jul, 2026

Human error in dentistry: Part two – human factors science

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the second of a three-part series.
22 Jul, 2026

Why communication counts

Dr James Foster, Head of Dental Services – Asia and Australasia, shares how sincere and patient communication is the key to navigating difficult conversations.
1 Oct, 2025

The next time you fracture an endodontic file

Dr David Crum, Director, NZDA/DPL Indemnity Services, discusses the importance of informing patients and involving them in the consent process with root canal treatment.
1 Oct, 2025

Human error in dentistry: Part one - Understanding why mistakes happen

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the first of a three-part series.
1 Oct, 2025