Cases and insights

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Jul 23, 2026
Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
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The dentolegal journal from Dental Protection

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Cases and insights

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
23 Jul, 2026
Cases and insights

Pressure, complaints and wellness in dentistry

Dr David Crum, Director of Indemnity Services NZDA, shares an evidence-led look at stress, complaints, and mental wellbeing in dentistry, and how practitioners can better protect themselves.
22 Jul, 2026
Cases and insights

Human error in dentistry: Part three – strategies for prevention and mitigation

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the third of a three-part series.
22 Jul, 2026
Cases and insights

Human error in dentistry: Part two – human factors science

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the second of a three-part series.
22 Jul, 2026
Cases and insights

Why communication counts

Dr James Foster, Head of Dental Services – Asia and Australasia, shares how sincere and patient communication is the key to navigating difficult conversations.
1 Oct, 2025
Cases and insights

The next time you fracture an endodontic file

Dr David Crum, Director, NZDA/DPL Indemnity Services, discusses the importance of informing patients and involving them in the consent process with root canal treatment.
1 Oct, 2025

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