Cases and insights

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Jul 23, 2026
Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
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The dentolegal journal from Dental Protection

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In conversation with… Dr George Wright, newly appointed Dental Director at Dental Protection

A candid conversation on career turning points, handling complaints, and how Dental Protection supports dentists, with a forward look at AI, wellbeing, and practice.
5 Aug, 2026

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
23 Jul, 2026

New online course to help dental professionals embody professionalism

Dental Protection launches a new CPD course to help dental professionals strengthen professionalism, manage risk and build patient trust.
22 Jul, 2026

Personal conduct investigations and the hidden responsibility of the registered clinician

Louise Eggleton, Dentolegal Consultant at Dental Protection, shares a case on navigating advertising restrictions of dental services.
22 Jul, 2026

Developing trust through the consent process

Dr James Foster, Dentolegal Consultant at Dental Protection outlines the importance of informed patient consent for reducing the risk of a claim.
22 Jul, 2026

How to support your colleagues without burning out yourself

Dr Sarah Coope and Dr Rachel Morris, both from Wild Monday, discuss how, although supporting your team may be part of the job, when does helping turn into rescuing – and why does that matter for your wellbeing?
22 Jul, 2026

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