Membership information +64 9 579 8001
Dentolegal advice +64 9 579 8001

Access to confidential counselling, wellbeing app, podcasts, webinars and more

You’ve dedicated your life to taking care of others, but in these new and uncertain times it’s never been more important to take care of yourself too.

We all face mental health challenges, and our response is deeply personal and ever-changing as we move through our lives and careers. And we all have times when life gets overwhelming. Whether you want to lower your stress, sleep better or reduce burnout, getting the right support can help you take positive steps to wellbeing.

We’ve partnered with ICAS International to deliver a flexible and professional wellbeing service for our members. This means you have access to daily advice and information via the ICAS eCare app, and if you need to, you can talk one-on-one to a licensed counsellor through the confidential service.

Quick links

Counselling service
Ecare App

Confidential counselling from ICAS


Dental Protection understands how stress can impact on your practice and we want to ensure you have the support you need beyond a case or complaint, that is why as part of your Dental Protection membership you can access up to six sessions of counselling through our partner ICAS for any stress which could impact upon your practice, including but not limited to burnout, anxiety or conflict.

ICAS offers a personalised and professional service tailored specifically to meet your requirements and is delivered by experienced qualified counsellors.

Members can access telephone support 24 hours a day, 7 days a week, and face-to-face counselling sessions can be arranged if necessary. The service is entirely independent and confidential – anything discussed with ICAS will remain private – and accessing the service is easy.

If you would like to access ICAS, you can continue to contact an adviser at Dental Protection for a referral (please contact our advice line on 09 579 8001) or you can contact ICAS directly on 1800 808 374

ECare app from ICAS

Exclusively for Dental Protection members, the eCare app is a personalised online wellness service that offers members fun and interactive ways to monitor, measure and promote balanced healthy living.

Keep on top of your wellbeing with recipes, articles and advice. Take positive steps to improvement with 5-day challenges, wellness assessments, personal health reports, interactive quizzes and more.

Wellbeing Phone App

Search for ‘eCare mobile’ in the Apple App Store or Google Play Store, and use code DP001 to get started.

Apple App store
Google Play

Breaking the burnout cycle

A recent Dental Protection survey of dental practitioners in New Zealand shows increasing levels of burnout among the profession. Burnout creates problems not just for the clinician as an individual, but it can also impact patients and the wider dental team.


Other support available

Getting to sleep during COVID -19

Dr Pallavi Bradshaw, medicolegal lead, risk prevention at Medical Protection, talks to Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing. Offering practical tips and techniques to help improve sleep during a time of worry and uncertainty.

Listen now

Under Pressure Part 1 – the ‘dental’ factors


Watch on Prism

Under Pressure Part 2 – the ‘me’ factors


Watch on Prism