Cases and insights

Dr Nuala Carney, Dentolegal Consultant at Dental Protection, shares a case on a patient complaint that arose from another dentist criticising a member’s work without the wider picture.

Dr Noel Kavanagh and Dr Martin Foster outline five practical tips to effectively handle complaints before and after they arise.

Dr Noel Kavanagh speaks with Dr Nuala Carney about why apologies matter, why they are so challenging and how clinicians can approach them with confidence and integrity.

New for Riskwise+, we’re introducing a series of short “one thing” pieces - simple, practical ideas to support safer everyday dental practice.

Noel Kavanagh, Dentolegal Consultant at Dental Protection, discusses misunderstandings about consent forms and obtaining valid consent.

Martin Foster, Dentolegal Services Team Lead, and Noel Kavanagh, Deputy Dental Director and Dentolegal Consultant at Dental Protection, share considerations for obtaining valid consent in paediatric dentistry.