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Service announcement 13 November 2026.

We are currently experiencing disruption to some of our systems due to the global Microsoft outage. This may affect our ability to respond to enquiries and provide some of our usual services .

We apologise for any inconvenience and thank you for your patience while this is being resolved. We will provide further updates as soon as more information becomes available. 

Members can call us for any urgent membership queries (e.g. to make immediate changes to your membership) or dentolegal matters using the normal numbers below with the exception of members in Barbados, Trinidad & Tobago.  

  • Members located in Barbados, Trinidad and Tobago:
    • Dentolegal advice: +1 866 605 0299
    • Membership queries: +1 866 605 0299

     

    How can we help?

    To get to the right place quickly, here are some common reasons members contact us  

     

    Renew my membership

    Renewal documents are issued 30 days before your membership renewal date. You can view your documents and pay your subscription online. 

    Renew now

    Change my membership information

    You can update your practice information, such as your hours or procedures, and get a quote for changes to your practice through your online account.

    Change my membership details

    Get a copy of my certificate

    You can access your certificate and other documents in your online account. Certificates are available once your payment has been received or after setting up a Direct Debit.

    Change my membership details

    Update my personal details

    You can view and edit your personal details in your online account.

    Update my details

    Changing your name
    If your name has changed, please email member.help@medicalprotection.org with copies of either your passport or driving licence, plus one proof of address in your new name (for example, recent council tax bill, bank statement). 

    Check my indemnity/subscription is correct

    You can find details of your membership category and subscription in your membership documents, which are available in your online account.

    View my membership documents

    Queries about membership

    If you have any questions about your membership, you can fill out our online membership query form. 

    Submit a query online

    Dentolegal advice line

    1800 936 077

    Or: +44 113 210 4399

    Normal working hours are Monday to Friday,

    8:30–17:30 (excluding bank holidays).

     

    Also available 24/7 for emergencies and urgent dentolegal queries.

    Please do not reveal a patient's identity unless we specifically ask.

    Calls may be recorded for training and monitoring purposes.

    Find out more

    Still need help? Contact us below

    Dentolegal advice

    Submit a query using the form at the link below, or call our advice line on:

    1800 936 077

    Or +44 113 210 4399

     

    Download form

    Find out more

     

    Before contacting us or submitting documents, please ensure that any personal or patient information that is not relevant to your request has been appropriately anonymised or redacted. This helps to protect confidential information and adhere to privacy and data protection obligations.

    Membership queries

    Monday to Friday, 8:00 - 18:30, excluding UK bank holidays.

    Freephone: 1800 932 916

     

    Submit query online

     

    Not a member yet? Get a quote here

    Get more help through your online account

    • Download your membership documents
    • Update your details
    • Make secure payments

    Take me to my account

    Professional development and education

    If you have any questions about our professional development and education services, please contact us using the email below.

    Email: education@dentalprotection.org

    Online Learning Hub

    Find out more

    Make a complaint

    If you feel Dental Protection could have done better or if there is something you believe we should be doing differently, we would like to hear from you.

    Visit our complaints page

    More options

    Meet the team

    We have extensive team of Dental Medical experts supporting members in Ireland.

    Visit our complaints page

    Events

    As a member, you have access to a host of events organized or supported by Dental Protection, including interactive workshops, dentolegal study days and roadshows.

    Call:  +44 20 7399 2914

    Email: events@dentalprotection.org

    Media enquiries

    For press enquiries, please contact the Dental Protection press office or visit our press releases.

    Office details

    London

    Dental Protection
    Level 19
    The Shard
    32 London Bridge Street
    London
    SE1 9SG

    Leeds

    Dental Protection
    Victoria House
    2 Victoria Place
    Leeds 
    LS11 5AE