Cases and insights

New for Riskwise+, we’re introducing a series of short “one thing” pieces - simple, practical ideas to support safer everyday dental practice.

A dentolegal case study on delayed oral cancer diagnosis, highlighting clinical judgement, follow-up, and empathetic complaint handling.

Yash Naidoo, Dentolegal Consultant at Dental Protection, shares a case where a patient complained after a routine extraction and requested a refund.

Yash Naidoo, Dentolegal Consultant at Dental Protection, shares a case where a goodwill refund avoided escalation in a paediatric complaint.