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Our Dental Advice Booklets provide in-depth risk management information on common problem areas.

The Continuum Series of booklets guide and support you on your way from student to graduation, and help you safely negotiate the many challenges that can arise at critical points in your career through to a happy and worry-free retirement.

  • Handling Complaints (New Zealand) - April 2017

    In today's world it is easy to develop a fear of complaints or litigation. No professional likes reading a complaint about themselves or receiving criticism from a patient whether it is valid or not.

  • Second Opinions - August 2014

    We are practising in a society which is becoming more consumer-orientated and litigious than ever before. Our patients are more aware of their rights, and more prepared to speak up for them. On occasions members of our profession will encounter patients who are unexpectedly demanding, critical and unforgiving.


Continuum Series

  • Choosing a new practice - March 2016

    Looking for a new dental practice can be both exciting and liberating. A new job marks a significant moment in a dental career for most of us and we will want to be certain that we make the right choice.


  • Ending professional relationships - March 2016

    All relationships must come to an end sooner or later and parting on both good or bad terms carries potential risks. Sometimes the end of a professional relationship is a moment of sadness, while on other occasions it can be tinged with a sense of relief.

  • Leaving your practice - March 2016

    Leaving a practice may mean a fresh start for you, but if your record keeping and general practices have been a little tardy, the whiff of negligence claims may not be far behind.


  • Safe communication - March 2016

    The range of options for communicating with patients has never been so wide. With every potential use of new technology comes risk and, in this exciting virtual world, it is as important to be aware of the pitfalls as it is the unbounded potential to attract new patients.


  • Starting work in a new practice - March 2016

    There are many situations in a professional career where we might move into a new and sometimes unfamiliar environment. In any walk of life people move home, change jobs, and sometimes have a huge amount of change all at once when they perhaps relocate to another part of the country – or even, to a different country altogether.
  • Wellness - March 2016

    For most of us, dentistry is a rewarding and challenging profession. Whether you are a student, a young graduate in a training post or an experienced old hand, it is also worth remembering that dentistry has also been identified as one of the most stressful of the health professions.