Cases and insights

Practical insights drawn from cases and expert analysis.

Cases and insights

Practical insights drawn from cases and expert analysis.

Human error in dentistry: Part three – strategies for prevention and mitigation

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the third of a three-part series.
25 Jun, 2026

Human error in dentistry: Part two – human factors science

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the second of a three-part series.
25 Jun, 2026

That’s not what AI said: When AI gives the wrong answer in cosmetic dentistry

Anita Kemp, Case Manager at Dental Protection, shares a case study of a patient using AI to complain about cosmetic treatment.
25 Jun, 2026

The missed canal - A patient complaint despite best intentions

Dr James Foster, Dentolegal Consultant at Dental Protection, shares a case on a patient complaint, despite best intentions.
25 Jun, 2026

Personal conduct investigations and the hidden responsibility of the registered clinician

Louise Eggleton, Dentolegal Consultant at Dental Protection, shares a case on navigating advertising restrictions of dental services.
25 Jun, 2026

Developing trust through the consent process

Dr James Foster, Dentolegal Consultant at Dental Protection outlines the importance of informed patient consent for reducing the risk of a claim.
25 Jun, 2026

The one thing: the power of the pre-treatment pause

New for Riskwise+, we’re introducing a series of short “one thing” pieces - simple, practical ideas to support safer everyday dental practice.
25 Jun, 2026

The ethics of endodontic file fracture

James Foster discusses the importance of informing patients and involving them in the consent process with root canal treatment.
9 Oct, 2025

Why communication counts

Dr James Foster, Head of Dental Services – Asia and Australasia, shares how sincere and patient communication is the key to navigating difficult conversations.
9 Oct, 2025

Human error in dentistry: Part one - Understanding why mistakes happen

Noel Kavanagh, Dentolegal Consultant at Dental Protection, takes an in-depth look at human errors in dentistry in the first of a three-part series.
9 Oct, 2025