Membership information +852 2528 5327
Dentolegal advice +852 2528 5327

In November 2018 we sent you a communication on the membership options available to members who are employed by the Hospital Authority (HA). We understand that you may have queries so we have created a series of Frequently Asked Questions to help address these.

If you have any further questions or would like to discuss the options, please contact the membership helpline on 2528 5327 or email [email protected].  

  • How does the regulatory protection provided by Hospital Authority (HA) affect my current membership?
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    29 November 2018
    If you are employed by the Hospital Authority (HA), you are welcome to continue your individual membership with us. Although this would be in addition to the new HA arrangement. 

    With Dental Protection your membership is provided on an occurrence-basis. This offers greater peace of mind, as you can request help for incidents that took place during membership, at any point in the future and without additional cost.* There are also no caps or limits to the indemnity we can offer. 

    You will also be able to request essential support that goes beyond regulatory assistance, should the worst happen. This includes help with disciplinary proceedings, coroner’s inquests, criminal investigations arising from clinical care, and protection for Good Samaritan acts.

    * The benefits of membership are only available to members paying the appropriate subscription, and are provided subject to the conditions set out in the Memorandum and Articles of Association.

    For information on regulatory cases that are open or not reported yet scroll down to FAQ titled "What happens if I have an existing regulatory case?" and Will I be protected for regulatory matters that haven't been reported yet?" respectively.

     
  • Will my membership subscription be reduced following the introduction of the HA arrangement?
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    29 November 2018
    If you are renewing your Dental Protection membership you will continue your full government and HA membership. This includes assistance for regulatory matters, such as dental council issues. 

    Should you wish to, you can remove regulatory assistance from your membership (as this is now offered by HA) at your next renewal. This will result in a reduced subscription and you can continue to access the remaining benefits.
  • When will the HA implement this change?
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    29 November 2018
    The outcome of the tender has been announced and we expect the changes to come into effect on 1 December.
  • Can I continue to have regulatory protection through Dental Protection?
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    29 November 2018
    Yes you can. With members at the heart of what we do, you can  continue your government and HA membership with regulatory assistance. 
     
    Your continued membership will provide you with access to a wide range of benefits that go beyond regulatory assistance:

    • Criminal investigations
    • Disciplinary proceedings
    • Risk management
    • Coroners inquests
    • Advice dealing with complaints

    Members have told us they want more choice, should you wish to do so you can tailor your membership to remove regulatory assistance. You can move to this new membership at your next renewal, with your subscription price adjusted accordingly.
  • I have just renewed / in the middle of my membership year, can I change to the alternative option that no longer includes regulatory assistance?
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    29 November 2018
    Unfortunately, no. Membership cannot be ended or changed part way through the year. As part of your membership you will be able to continue to access the member benefits, including assistance for regulatory matters that occur during membership.
  • Can I end my membership mid-way through the year as it is no longer needed?
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    29 November 2018
    Unfortunately, no. Membership cannot be ended or changed part way through the year. As part of your membership you will be able to continue to access the member benefits, including assistance for regulatory matters that occur during membership.
  • What are the benefits of membership?
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    29 November 2018
    Dental Protection membership is provided on an occurrence-basis. This offers greater peace of mind, as you can request help for incidents that took place during membership, at any point in the future and without additional cost.* 

    You will also continue to have access to a range of benefits, this includes:

    • Criminal investigations
    • Disciplinary proceedings
    • Risk management
    • Coroners inquests
    • Advice dealing with complaints


    * The benefits of membership are only available to members paying the appropriate subscription, and are provided subject to the conditions set out in the Memorandum and Articles of Association.
     
  • Why is Dental Protection offering regulatory protection if it is provided through HA?
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    29 November 2018
    Following feedback from members, we would like to offer you a choice about your membership. 

    You will be able to choose whether you would like regulatory protection included in your membership, and will still be able to access the following benefits: 
    • Criminal investigations
    • Disciplinary proceedings
    • Risk management
    • Coroners inquests
    • Advice dealing with complaints

    Dental Protection membership is provided on an occurrence-basis. This offers greater peace of mind, as you can request help for incidents that took place during membership, at any point in the future and without additional cost.*

    * The benefits of membership are only available to members paying the appropriate subscription, and are provided subject to the conditions set out in the Memorandum and Articles of Association.
  • Does this change Dental Protection’s commitment to members in Hong Kong?
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    29 November 2018
    Absolutely not. 

    We want to reassure you that our commitment to Hong Kong remains as strong as ever. We are immensely proud to have supported Hong Kong healthcare professionals for more than 60 years, and we will continue to offer the same high quality service that we always have. 

    Our priority is to support you during this time, and to provide reassurance of our continued commitment to all dental members. 
     
  • What happens if I have an existing regulatory case?
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    29 November 2018
    If you currently have an on-going regulatory case open with us, you can be reassured that we will continue to support you and provide you with the same high quality advice and support that you have always received from us. 

    For more details on the wide range of member benefits, please click here.
     
  • Will I be protected for regulatory matters that haven’t been reported yet?
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    29 November 2018
    You will continue to have the right to request assistance from Dental Protection- just as you always have. 

    If you receive a complaint or claim arising from an adverse clinical incident that occurred during your membership period but is only reported once it has ended, then you will still have the right to request the same high quality advice, protection and support that you have always received.
     
  • I am looking to retire soon, what does this mean for me?
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    29 November 2018
    If you currently have an on-going regulatory case open with us, you can be reassured that we will continue to support you and provide you with the same high quality advice and support that you have always received from us. 

    If you receive a complaint or claim arising from an adverse clinical incident that occurred during your membership period but is only reported once it has ended, then you will still have the right to request the same high quality advice, protection and support that you have always received.