Assistance with Complaints
Whether you are facing a complaint from a patient, or disciplinary proceedings, our dentolegal advisers and local advisers will work closely together on your behalf. The dentolegal advisers can ably navigate the ethical and legal maze on your behalf; and our local advisers are here to support you every step of the way, should you need it.
We can help you formulate a response to a complaint and assist and support you through to its resolution. We can work with you to look at why complaints arise and how to minimise the risks of recurrence.
Should you attract adverse publicity, we can issue press statements and act as a spokesperson to the media to shield you as far as possible from having to deal directly with the press.