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Free counselling, wellbeing app, podcasts, webinars and more

You’ve dedicated your life to taking care of others, but in these new and uncertain times it’s never been more important to take care of yourself too.

We all face mental health challenges; our response is deeply personal and ever-changing as we move through our lives and careers. And we all have times when life gets overwhelming. Whether you want to lower your stress, sleep better or reduce burnout, getting the right support can help you take positive steps to wellbeing.

We’ve partnered with ICAS International to deliver a flexible and professional wellbeing service for our members. This means you have access to daily advice and information via the ICAS Hub app and if you need to, you can talk one-on-one to a licensed counsellor through a free and confidential service.

Quick links

Free counselling from ICAS

Dental Protection members have access to counselling as part of their membership for work-related issues or stress that they feel could impact their practice, such as burnout, anxiety and conflict.

Our counselling service is provided by our trusted partners ICAS, who offer a personalised and professional service tailored specifically to the members’ requirements and delivered by experienced qualified counsellors.

Members can access telephone support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged if necessary.

The service is entirely confidential and independent of Dental Protection – any members’ contact with ICAS will remain private – and accessing the service is easy.

To book your free session call ICAS on 1800 808 374 and quote your Dental Protection membership number.

New: Hub app from ICAS 

Access to the ICAS Hub app is just one of the benefits of Dental Protection membership.

The Hub app provides a personalised online wellness service, offering members 24/7 access to confidential advice, guidance, and self-learning tools created by experts. 

Keep on top of your wellbeing with a selection of recipes, articles, and advice, and take positive steps to improvement with five-day challenges, wellness assessments, personal health reports, interactive quizzes, and more.

Search for ‘ICAS Hub’ in the Apple App Store or Google Play and use code MD001 to get started.

Google Play

50% off Portal Premium: the award-winning wellbeing app that takes you away from it all

Our surroundings have a huge impact on our mental wellbeing, but we often have little control over the environments we spend most of our time in. Portal changes that.

Portal harnesses the power of immersive technology, including 3D spatial audio and smart lighting integration, to provide instant escapes to some of the most calming, remote and peaceful locations on the planet. From tropical beaches in Thailand to thunderstorms in the Amazon rainforest, these environments are all designed to help you sleep, focus, relax and unwind.

Breaking the burnout cycle

A recent Dental Protection survey of dental practitioners in Australia shows increasing levels of burnout among the profession. Burnout creates problems not just for the clinician as an individual, but it can also impact patients and the wider dental team.



RiskBites: Proactive Resilience

In this episode of RiskBites, Dentolegal Consultant Dr Annalene Weston and Case Manager Anita Kemp at Dental Protection discuss the importance of proactive resilience during these times, and explore the best strategies to develop this skill for when you need it most.

Listen now

RiskBites: Burnout - using your third space wisely

In this episode of RiskBites, Dr Kiran Keshwara and Dr Annalene Weston explore burnout, and provide guidance about how you can develop ‘third space’ strategies to build resilience and manage burnout.

Listen now

RiskBites: Difficult conversations in difficult situations

Dealing with a difficult situation doesn’t always mean a conversation directly between you and a patient, it could be with their partner, parents or carers. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford Wiezel, Case Manager at Dental Protection explore what steps you can take to prepare yourself when dealing with a difficult conversation.

Listen now

RiskBites: Recognising burnout – tackling moral injury and moral distress

Burnout is a significant concern impacting dental professionals on a global scale. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford –Wiezel, Case Manager at Dental Protection consider how moral distress and moral injury can feature in and feed into burnout.

Listen now

Imposter Sydrome

Dr Annalene Weston, and Dr Colm Harney, Dentolegal Consultants at Dental Protection, cover the topic of ‘Imposter Syndrome – am I good enough?’. Our team of experts delve into the relevance of this topic to dental professionals and the impact that social media has on self-esteem.

Listen now

Recorded lecture:
Under Pressure

A lecture on the internal and external pressures of being a dental practitioner and how to recognise and manage them. Dr Annalene Weston and Dr Samantha King explore the causes and consequences of this strain, both from the pressure cooker of the surgery and our own internal stresses.

Watch on Prism

Getting to sleep during COVID -19

Dr Pallavi Bradshaw, Medicolegal Lead of Risk Prevention at Dental Protection, talks to Dr David O’Regan, Consultant Psychiatrist and Sleep Specialist at the Sleep Disorders Centre at Guy’s and St Thomas’ Hospital. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing, this podcast offers practical tips and techniques to help improve sleep during a time of worry and uncertainty.

Listen now


Coping with stress as a dental professional

Stress is something facing all practitioners. Find out how to recognise the signs and avoid the negative impacts on your life.

Read more

Caring for the carer: the importance of wellbeing

Dr Kiran Keshwara, Dentolegal Consultant at Dental Protection, explores the issue of caring for ourselves, so we can care for others. The last couple of years have been tough, but as with all challenging times, it can be helpful to view this as an opportunity and take stock of our lives, and see if we can take any steps to reduce our stress.

Read more

Bounce back from burnout

In this article, Dr Annalene Weston, dentolegal adviser at Dental Protection, shares some of the messaging that practitioners report to be the most helpful in their day-to-day management of burnout.

Read more

Dealing with burnout

In the last month, at least once, concern or worry for a patient, colleague or my place of work has crept into my mind outside my working hours, potentially disrupting my sleep or my home life. Has this also happened to you?

Read more

Proactive resilience – what is it, and why should I invest in it?

Dr Annalene Weston, Dentolegal Consultant at Dental Protection, looks at individual prosilience – or proactive resilience, where we build our capacity to become resilient

Read more

Avoiding injury in dentistry

As a dental practitioner your posture can lead to severe injury. An expert explains how to avoid injury that could impact your entire career.

Read more

© 2010-2024 The Medical Protection Society Limited

DPL Australia Pty Ltd (“DPLA”) is registered in Australia with ABN 24 092 695 933. Dental Protection Limited (“DPL”) is registered in England (No. 2374160) and along with DPLA is part of the Medical Protection Society Limited (“MPS”) group of companies. MPS is registered in England (No. 36142). Both DPL and MPS have their registered office at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. DPL serves and supports the dental members of MPS. All the benefits of MPS membership are discretionary, as set out in MPS’s Memorandum and Articles of Association.
“Dental Protection member” in Australia means a non-indemnity dental member of MPS. Dental Protection members may hold membership independently or in conjunction with membership of the Australian Dental Association (W.A. Branch) Inc. (“ADAWA”).
Dental Protection members who hold membership independently need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd (“MDANI”), ABN 56 058 271 417, AFS Licence No. 238073. MDANI is a wholly-owned subsidiary of MDA National Limited, ABN 67 055 801 771. DPLA is a Corporate Authorised Representative of MDANI with CAR No. 326134. For such Dental Protection members, by agreement with MDANI, DPLA provides point-of-contact member services, case management and colleague-to-colleague support.
Dental Protection members who are also ADAWA members need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDANI, which is available in accordance with the provisions of ADAWA membership.
None of ADAWA, DPL, DPLA and MPS are insurance companies. Dental Protection® is a registered trademark of MPS.

Before making a decision to buy or hold any products issued by MDANI, please consider your personal circumstances and the Important Information, Policy Wording and any supplementary documentation available by contacting the DPL membership team on 1800 444 542 or via email.