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COMPLAINTS AND HOW TO SURVIVE THEM

Special podcast to help you face the fear of complaints

Feeling overwhelmed? Worrying about making a mistake and a patient claim being made against you? It’s enough to give you restless nights.

To help you face the fear, we’ve partnered with You Are Not A Frog podcast to bring you a special series called Complaints and How to Survive Them.

The podcast shares life hacks for doctors and busy professionals who want to beat burnout and work happier.

Hosted by Dr Rachel Morris, a GP, Speaker, Executive Coach, and specialist in resilience in the workplace, it features interviews with colleagues and experts.

It’s a highly recommended tool to have in your wellbeing toolbox.

Podcasts to help you fret less

Our collaboration with You Are Not A Frog podcast is essential listening for Dental Protection members, helping you face the fear of complaints.

Complaints and How to Survive Them is a specially designed series, filled with experts sharing hints and tips, opening the doors to worrying less and working happier.

© 2010-2021 The Medical Protection Society Limited

DPL Australia Pty Ltd (“DPLA”) is registered in Australia with ABN 24 092 695 933. Dental Protection Limited (“DPL”) is registered in England (No. 2374160) and along with DPLA is part of the Medical Protection Society Limited (“MPS”) group of companies. MPS is registered in England (No. 36142). Both DPL and MPS have their registered office at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. DPL serves and supports the dental members of MPS. All the benefits of MPS membership are discretionary, as set out in MPS’s Memorandum and Articles of Association.
   
“Dental Protection member” in Australia means a non-indemnity dental member of MPS. Dental Protection members may hold membership independently or in conjunction with membership of the Australian Dental Association (W.A. Branch) Inc. (“ADAWA”).
    
Dental Protection members who hold membership independently need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd (“MDANI”), ABN 56 058 271 417, AFS Licence No. 238073. MDANI is a wholly-owned subsidiary of MDA National Limited, ABN 67 055 801 771. DPLA is a Corporate Authorised Representative of MDANI with CAR No. 326134. For such Dental Protection members, by agreement with MDANI, DPLA provides point-of-contact member services, case management and colleague-to-colleague support.
    
Dental Protection members who are also ADAWA members need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDANI, which is available in accordance with the provisions of ADAWA membership.
   
None of ADAWA, DPL, DPLA and MPS are insurance companies. Dental Protection® is a registered trademark of MPS.

Before making a decision to buy or hold any products issued by MDANI, please consider your personal circumstances and the Important Information, Policy Wording and any supplementary documentation available by contacting the DPL membership team on 1800 444 542 or via email.