Dealing with a difficult situation doesn’t always mean a conversation directly between you and a patient, it could be with their partner, parents or carers. In this episode of RiskBites Dr Annalene Weston and Ms Kristen Trafford Wiezel, Case Manager at Dental Protection explore what steps you can take to prepare yourself when dealing with a difficult conversation.
Stream this podcast episode below or subscribe to the Dental Protection Australia podcast here.
Listen to "RiskBites: Difficult conversations in difficult situations" on Spreaker.