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Karen Miller appointed as next Dental Protection CEO

15 December 2023

Medical Protection Society (MPS) - of which Dental Protection is part - has announced the appointment of Karen Miller as its next Chief Executive Officer (CEO).

Karen - MPS’s first female CEO - has spent a large part of her career in South Africa and brings extensive experience from the insurance industry, including five years as CEO of ABSA General Insurance in South Africa, and most recently, as Chief Operations Officer (Insurance) at Saga in the UK. 

Karen will join MPS in February 2024, taking over from Simon Kayll who will retire at the end of 2023 having been at MPS for 30 years, 12 years as CEO.

She brings extensive experience from the insurance industry, including 5 years as CEO of ABSA General Insurance in South Africa, and most recently, as Chief Operations Officer (Insurance) at Saga in the UK. 

Karen commented: “It is an honour to be leading such a respected international organisation where members are central, and there is a shared commitment to delivering a service which reflects the professionalism and integrity that MPS is renowned for. 

“MPS has a long-standing history, and I am committed to continuing to build a sustainable future as the organisation best placed to meet the ever-changing needs of members around the world.

“Every dental professional needs a defence organisation that will fight their corner when they need it most and provide a reliable, quality service that protects them, their careers and their financial security long into the future.”

Ian Eardley, Chair of MPS Council, added: “We are proud and excited to welcome Karen to MPS. She brings a wealth of leadership experience and skills that align perfectly with MPS’s goals and values. 

“Her extensive experience of leading in global insurance businesses, while providing the highest quality customer service, speaks volumes about her capabilities and we are confident she will ensure we continue to place members around the world at the heart of all we do.

“Karen’s appointment also marks a significant milestone for MPS, with her becoming our first female CEO. We are committed to fostering a fully inclusive and represented workplace, and Karen’s appointment is an important development in realising this vision.” 


Notes to editors

For further information or a photo of Karen Miller please contact [email protected]

About Dental Protection

Dental Protection is a registered trademark and a trading name of The Medical Protection Society Limited (“MPS”). MPS is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world. Membership provides access to expert advice and support and can also provide, depending on the type of membership required, the right to request indemnity for any complaints or claims arising from professional practice.

Our in-house experts assist with the wide range of legal and ethical problems that arise from professional practice. This can include clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests and fatal accident inquiries.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We do this by promoting risk management through our workshops, E-learning, clinical risk assessments, publications, conferences, lectures and presentations.

MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.