Membership information 03 7887 6760
Dentolegal advice 03 7887 6760

Our advice booklets provide in-depth risk management information on common problem areas.

The booklets guide and support you on your way from student to graduation, and help you safely negotiate the many challenges that can arise at critical points in your career through to a happy and worry-free retirement.

  • Handling Complaints (Malaysia) - April 2017

    In today's world it is easy to develop a fear of complaints or litigation. No professional likes reading a complaint about themselves or receiving criticism from a patient whether it is valid or not.

  • Handling the Media (Malaysia) - March 2017

    Media scrutiny of you and your practice of dentistry could put your personal and professional reputation at risk. Where a media query relates to issues that fall within the scope of the benefits of membership, the Dental Protection Press Office is on hand to provide expert advice throughout the process.

    Early advice from the Press Office can help prevent issues escalating. We advise you to contact your case handler if you have received press interest about an ongoing case or contact the Press Office directly about any other issues.
  • Confidentiality (Malaysia) - February 2017

    It is a dentist’s duty to observe the rules of professional secrecy by refraining from disclosing voluntarily, to any third party, any information which has been learned directly or indirectly during the course of his/her professional relationship with the patient. This obligation extends to all members of staff and it is, therefore, wise to include a clause in contracts of employment to reinforce this point.
  • Complaints Handling (Malaysia) - February 2017

    In today's world it is easy to develop a fear of complaints or litigation. No professional likes reading a complaint about themselves or receiving criticism from a patient whether it is valid or not.
  • Wellness - March 2016

    For most of us, dentistry is a rewarding and challenging profession. Whether you are a student, a young graduate in a training post or an experienced old hand, it is also worth remembering that dentistry has also been identified as one of the most stressful of the health professions.

  • Second Opinions - August 2014

    We are practising in a society which is becoming more consumer-orientated and litigious than ever before. Our patients are more aware of their rights, and more prepared to speak up for them. On occasions members of our profession will encounter patients who are unexpectedly demanding, critical and unforgiving.