More traditional ‘communication skills’ teaching has focused on the dentist-patient relationship, yet communication between colleagues is equally important.

Although there are often many factors leading to adverse outcomes, it is undoubtedly the case that poor communication can result in incorrect diagnoses. These have the potential for patient harm and an associated impact on the team arising from complaints, claims, and disciplinary investigations.

Developing both your teamwork and communication skills will stand you in good stead as a dentist.