Recognising and preventing burnout
Christina Maslach, Professor Emerita of Psychology at the University of California at Berkeley, proposes six areas of work. This methodology was originally constructed with the goal to assess an individual’s experience of burnout and is based on employees’ interaction with people at work.
She identified the following areas of work life:
Identifying concerns within some, or all, of the six areas of work, offers a framework to diagnose and resolve difficulties creating burnout for individuals and teams.
Indeed, the difficulties within the six areas of work identified by Maslach came through clearly in members’ responses to the survey.
We are keen to help improve members’ relationship with each of the six areas of work through individual, team and systemic changes. Members responded to tell us the extent to which their needs in each of these areas are being met. We also looked at three specific issues related to those areas; presenteeism, incivility at work, and wellbeing oversight in the workplace.
An in-depth analysis of the survey results and our members’ experience against those areas can be found in our policy report.