Membership information 1800 444 542
Dentolegal advice 1800 444 542

Counselling Service

Stress has always been a feature of everyday life for people in all professions. But the demands on healthcare professionals can put them under particular pressure because of the responsibility for the well-being of their patients.

Added to these stresses are those caused by receiving and dealing with complaints, clinical negligence claims, disciplinary matters, and other dentolegal issues, and our counselling service has been introduced specifically to assist members suffering from stress.

The counselling service is provided independently by Optum. Optum offers a personal and professional service tailored to your requirements and delivered by fully-trained, qualified and registered psychologists and counsellors.

Optum’s in-house telephone counselling provides immediate access to support 24 hours a day, seven days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience.

The service is entirely independent and confidential – we are not informed of members’ contact with Optum – and accessing the service is easy. Simply contact your dentolegal case handler who will be able to provide you with Optum’s telephone number.

© 2017 The Medical Protection Society Limited

DPL Australia Pty Ltd (“DPLA”) is registered in Australia with ABN 24 092 695 933. Dental Protection Limited (“DPL”) is registered in England (No. 2374160) and along with DPLA is part of the Medical Protection Society Limited (“MPS”) group of companies. MPS is registered in England (No. 36142). Both DPL and MPS have their registered office at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. DPL serves and supports the dental members of MPS. All the benefits of MPS membership are discretionary, as set out in MPS’s Memorandum and Articles of Association. “Dental Protection member” in Australia means a non-indemnity dental member of MPS. Dental Protection members may hold membership independently or in conjunction with membership of the Australian Dental Association (W.A. Branch) Inc. (“ADA WA”).

Dental Protection members who hold membership independently need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA National Insurance Pty Ltd (“MDA”), ABN 56 058 271 417, AFS Licence No. 238073. DPLA is a Corporate Authorised Representative of MDA with CAR No. 326134. For such Dental Protection members, by agreement with MDA, DPLA provides point-of-contact member services, case management and colleague-to-colleague support.

Dental Protection members who are also ADA WA members need to apply for, and where applicable maintain, an individual Dental Indemnity Policy underwritten by MDA, which is available in accordance with the provisions of ADA WA membership.

None of ADA WA, DPL, DPLA and MPS are insurance companies. Dental Protection® is a registered trademark of MPS.